Senior IT Support Technician VIP & Regional Ops Lead
Koitecc Solutions
Axon in Boston is seeking an IT Support Technician V to serve as the senior escalation point for high‑complexity tickets. You'll own queue health, coordinate with L3/L4 engineers, and drive incidents to resolution with thorough RCA and documentation. In this on‑site role, you will anchor a regional pod, oversee day‑to‑day IT operations, including onboarding, procurement, and vendor relations, and mentor L3/L4 staff. A focus on VIP support and board‑level readiness completes the scope. #J-18808-Ljbffr Koitecc Solutions
Vacancy posted 5 days ago
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