Central Bucks County Banking Associate

Central Bucks County Banking Associate

The First is dedicated to helping our employees grow in their careers and we offer a variety of opportunities for success. We invest in the communities we serve, and actively encourage our employees to participate in charitable and community events and organizations. If you are friendly, professional, like to help people, and want to build a lasting career in banking, why not Make The First Your Future?

Excellent benefits including:

• Paid holidays and vacation days
• Company provided medical insurance, with the potential for the bank to pay 100% of the premium
• Supplemental dental, medical and vision benefits
• Company provided life insurance
• Company paid pension
• 401(k) - The First contributes an amount equal to 3% of the employees compensation
• Education reimbursement
• Free banking services

Locations: Employee will float between 6 branches: Solebury/New Hope, Wrightstown, Washington Crossing, Doylestown, Jamison, Warminster

Hours: Monday - Friday 8:30a.m. - 5:15p.m. Saturday 8:30a.m. - 12:30p.m. (may be required)

Expected Starting Salary: $36,920.00 per year, plus premium pay for any Saturdays worked

Assists new and existing customers with prompt, efficient, accurate service by conducting banking transactions and performs maintenance on bank products and services. Responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards.

Essential Functions:

• Greets and offers assistance to customers, potential customers, and employees upon entering premises. Answers questions and assists in problem solving after researching the individuals needs. Maintains an organized and confidential workstation.
• Maintains neat and orderly hand-out information that is appropriate and readily available for customers. Performs follow-up customer service to ensure customers are fully satisfied and completely understand all products.
• Promptly answers incoming calls to the branch and returns phone messages with excellent customer service technique.
• Receives checks and cash for deposit. Enters customers' transactions into teller system to record transactions, and issues receipts. Keeps drawer supply at adequate cash level. Balances drawer at end of workday against data on teller system.
• Balances the vault daily and maintains cash limits set by the Board of Directors. Orders and ships currency. Verifies all money received from or shipped to money carrier service. Verifies all daily money transactions to and from the vault. Monitors vault and drawer limits. Organizes settlement procedures.
• Performs Customer Service maintenance work for consumer accounts. Opens and maintains consumer checking and savings accounts. Explains, promotes, and processes products or services such as checking accounts, savings accounts, IRA accounts, Certificates of Deposit, and cashiers checks per set procedures. Orders checks and deposit tickets for customers; handles stop payment orders, phone transfers, cash advances and redemption of Bonds. Opens and closes safe deposit boxes. Opens and closes ATM/Visa Checkcards and processes Hot Cards and disputes where necessary.
• Opens and closes premises under dual control.
• Abides by all aspects of First National Banks policies and procedures, and applicable laws and regulations.
• May substitute in another office as staffing needs dictate.
• Completes other duties that may be assigned.

Education and/or Experience: High School Diploma or equivalent, prior work experience. Should be able to help in solving customer problems comfortably. Good interpersonal skills, a positive and professional business image, and the ability to interact with all levels of customers and employees.

The Bank prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other municipality-specific protected class not previously mentioned. Additionally, the Bank will take action to employ, advance in employment and treat qualified Vietnam-era veterans and disabled veterans without discrimination in all employment practices.