Copy Center/ Mailroom Associate

Copy Center / Mailroom Associate

Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have expanded to over 30 branches across 11 western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. With more than 40 years of success in office equipment and technology sales and service, we have built strong partnerships with leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At Pacific Office Automation, you'll find a dynamic, growth-focused company that offers strong career advancement opportunities, competitive benefits, and a team of driven professionals committed to your success. We strive to be a long-term employer by investing in our employees through ongoing training and certifications to keep pace with evolving technology. We also foster an inclusive environment where every voice is valued, regardless of role or tenure.

Position Overview

Pacific Office Automation is seeking a Copy Center / Mailroom Associate to support our on-site Digital Imaging, Print, and Mail operations. This role is essential to maintaining daily production workflows while delivering a high level of customer service. The ideal candidate is detail-oriented, proactive, and committed to operational excellence, continuously seeking ways to improve processes and enhance client satisfaction.

Key Responsibilities

• Deliver exceptional customer service in all interactions
• Produce high-quality copy and print materials with accuracy and efficiency
• Serve as a liaison between POA and client personnel
• Communicate clearly with clients regarding services, turnaround times, and delivery expectations
• Maintain strict confidentiality of all client materials and information
• Ensure the facility remains organized and presentable at all times
• Support onboarding and orientation of client staff to POA processes
• Scan, copy, and organize documents into shared systems
• Sort and distribute incoming mail and packages
• Maintain shared spaces such as lunchrooms and restrooms as needed
• Set up and break down conference rooms and manage recycling as needed
• Identify opportunities to improve workflow and operational efficiency

Qualifications

• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Experience with production print, bindery, or office equipment preferred
• Professional, personable, and customer-focused demeanor
• Strong organizational and multitasking skills
• Ability to quickly learn new systems and processes
• Ability to lift 40 lbs. and perform physical tasks (standing, walking, bending, etc.) for extended periods
• Strong initiative with the ability to work independently
• Valid driver's license and reliable transportation

Benefits

• Opportunities for advancement and leadership development
• Collaborative, team-oriented work environment
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off, vacation, and sick leave
• Flexible Spending Account (FSA) program

Our Commitment to Diversity and Inclusion

Pacific Office Automation is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected characteristic. We believe diversity strengthens our organization and are committed to fostering an inclusive workplace.