Bilingual Case Management Analyst - Field in Miami-Dade (33144,33155,33175,33183)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Location: Miami Dade County, zip codes 33144, 33155, 33175, 33183. Travel: 75% to meet members face‑to‑face in Miami Dade. Schedule: Monday‑Friday, 8:00 am‑5:00 pm, standard business hours. We are seeking a self‑motivated, energetic, detail‑oriented, highly organized, tech‑savvy Case Management Coordinator to join our Case Management team. The role includes telephonic and/or face‑to‑face assessment, planning, implementation, and coordination of all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness. The Coordinator will effectively manage a caseload that includes supportive and medically complex members, develop proactive courses of action, and determine appropriate services and supports such as prior authorizations, coordination with PCPs and skilled providers, condition‑management information, medication review, and community resources. Required Qualifications Bilingual in English and Spanish; may be required to take and pass a language assessment. Must possess reliable transportation and be willing to travel up to 75% of the time. 1+ year of experience in behavioral health or a long‑term care setting. Preferred Qualifications Ability to multitask, prioritize, and adapt to a fast‑paced changing environment. Effective communication skills, both verbal and written. Managed Care experience. Computer proficiency in Microsoft Word, Excel, and Outlook. Case management and discharge planning experience. Education Bachelor’s degree in social work or related field required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is $21.10 – $40.90 per hour, reflecting the base hourly rate or base annual full‑time salary. The actual base salary will depend on experience, education, geography, and other factors. This position is eligible for a CVS Health bonus, commission, or short‑term incentive program in addition to the base pay range listed. Great Benefits for Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. Application window closes on 08/01/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace. #J-18808-Ljbffr CVS Health