Senior Partner Manager

Senior Partner Manager

Auris is the payroll and HR partner built for small and medium-sized businesses who can't afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.

The Senior Partner Manager, is responsible for growing and optimizing a portfolio of strategic channel partnerships that serve as high-leverage referral and distribution channels for Auris. This role owns partner relationships following transition from Business Development and is accountable for driving engagement, referral production, and long-term partner growth across multiple Auris sales teams.

The role serves as the primary relationship owner for assigned partners, developing strategic account plans, conducting business reviews, identifying expansion opportunities, and ensuring partners are enabled to consistently generate qualified opportunities. Success in this role is measured by referral volume, partner engagement, retention, and growth within the assigned partner portfolio.

Partner Relationship Management

• Own and manage a defined portfolio of active channel partners, including financial institutions, franchises, associations, ISOs, and other strategic referral sources.
• Serve as the primary point of contact and trusted advisor for partner stakeholders and decision-makers.
• Establish and maintain strong executive and operational relationships to drive long-term partnership success.
• Lead regular touchpoints, business reviews, and strategic planning sessions with partners.

Referral Growth & Revenue Generation

• Drive referral activity and revenue growth across multiple Auris inside sales and field sales teams through consistent partner engagement and enablement.
• Develop and execute account growth strategies designed to increase referral production, market penetration, and partner adoption.
• Monitor referral trends, conversion metrics, and partner performance to identify opportunities for improvement.
• Create action plans for underperforming partnerships and implement strategies to restore growth.

Partner Enablement

• Facilitate seamless transitions of newly acquired partners from Business Development to Partner Management.
• Ensure partners are effectively trained, enabled, and equipped to generate qualified referrals quickly following onboarding.
• Coordinate training initiatives, sales resources, marketing programs, and product education to maximize partner effectiveness.

Strategic Account Development

• Identify opportunities to expand existing partnerships into new markets, business units, product lines, or geographic territories.
• Collaborate with Business Development, Marketing, Sales Leadership, and Enablement teams to align growth initiatives and partner strategies.
• Gather and communicate partner feedback, industry trends, competitive insights, and market opportunities to leadership.

Pipeline & Performance Management

• Maintain accurate partner records, engagement activity, pipeline influence, and referral attribution within CRM systems.
• Track portfolio performance against established KPIs and growth objectives.
• Prepare reporting and partner health assessments for leadership review.
• Escalate complex operational, service, or field-related issues when appropriate to ensure resolution and partner satisfaction.

Qualifications

Required

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field, or equivalent professional experience.
• 5+ years of experience in channel partner management, strategic account management, business development, or relationship management.
• Proven track record of growing referral, partnership, and revenue performance within an assigned portfolio.
• Experience managing complex stakeholder relationships across multiple organizational levels.
• Strong business acumen with the ability to interpret performance data and translate findings into actionable growth strategies.
• Excellent verbal, written, presentation, and relationship-building skills.
• Demonstrated ability to work independently while managing multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms and pipeline reporting tools (Specifically Salesforce).

Preferred

• Experience managing channel partnerships within payroll, HCM, HR technology, financial services, banking, fintech, insurance, benefits administration, or related industries.
• Experience supporting multi-location, regional, or national partner organizations.
• Familiarity with referral-based sales models and indirect distribution channels.

What we offer

• Competitive compensation and performance incentives.
• Comprehensive benefits package.
• Collaborative, mission-driven culture with high visibility and impact.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.