Warehouse Supervisor

Warehouse Supervisor

Location: Newark, DE 19702 (Onsite) Duration: 3 Months Contract (Temp-to-Perm Opportunity) Schedule: Monday – Friday | 8:00 AM – 5:00 PM Work Authorization: U.S. Citizenship Required

Position Overview: Seeking an experienced Warehouse Supervisor to oversee daily warehouse operations, inventory management, shipping/receiving activities, and team supervision within a designated Sales & Service Office (SSO). This is a hands-on leadership role responsible for maintaining inventory accuracy, ensuring operational efficiency, and supervising a team of four warehouse employees. Important: This is not a desk-based position. The Warehouse Supervisor will actively participate in warehouse operations while leading the team and ensuring compliance with company policies and procedures. This is a temp-to-perm opportunity for the right candidate.

Key Responsibilities

• Process online orders for hardware, cables, and miscellaneous materials supporting Service and Installation departments.
• Generate and process purchase orders to maintain appropriate inventory levels.
• Receive, inspect, verify, and reconcile incoming shipments against purchase orders and packing documentation.
• Unpack, sort, and distribute materials to appropriate departments.
• Maintain accurate inventory records using Oracle and other computerized inventory management systems.
• Document inventory transactions and transfers between sub-inventories.
• Investigate and resolve inventory discrepancies to ensure alignment between physical and system inventory.
• Conduct cycle counts, quarterly inventories, and annual physical inventory audits.
• Maintain warehouse organization, cleanliness, safety, and security standards.
• Stock inventory according to established warehouse guidelines and shelf locator systems.
• Deliver incoming materials not assigned to warehouse inventory to the appropriate departments.
• Maintain knowledge of stocked products and assist with equipment and work order inquiries.
• Evaluate returned equipment from canceled accounts and determine appropriate disposition, including repair, warranty replacement, manufacturer return, recycling, or disposal.
• Manage waste handling processes including electronic waste, batteries, and equipment recycling programs.
• Ensure outbound shipments are processed accurately and delivered on time.
• Coordinate shipment schedules and inventory availability.
• Monitor shipment status and communicate updates to internal stakeholders.
• Ensure compliance with inventory handling and shipping procedures.
• Supervise daily activities of warehouse personnel engaged in receiving, storing, testing, inventory control, and shipping operations.
• Lead and manage a team of 4 warehouse employees.
• Assign and direct daily work activities.
• Monitor productivity, performance, and policy compliance.
• Address employee concerns and resolve operational issues.
• Conduct performance evaluations and support employee development.
• Ensure adherence to company policies, procedures, and safety standards.
• Communicate inventory availability, shipment status, shortages, and operational issues with internal stakeholders.
• Prepare warehouse KPI reports and operational updates.
• Provide inventory accuracy and performance reporting to management.
• Support continuous process improvements within warehouse operations.

Required Qualifications

• High School Diploma or equivalent required.
• Associate Degree from a two-year college, technical school, or related program preferred.

Experience

• 1–3 years of related warehouse supervisory or warehouse operations experience required.
• Minimum 3 years of material handling and inventory control experience.
• Experience working with computerized inventory management systems.
• Experience supervising warehouse personnel preferred.
• Experience with Oracle inventory systems is highly preferred.

Technical Skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Inventory Management Systems
• Oracle (Preferred)
• Warehouse Operations Software

Additional Requirements

• Valid Driver's License required.
• Strong attention to detail and inventory accuracy.
• Excellent organizational and problem-solving skills.
• Strong communication and leadership abilities.
• Ability to work independently and in a team environment.
• Ability to manage multiple priorities in a fast-paced warehouse environment.

Physical Requirements

• Ability to stand, walk, sit, bend, twist, kneel, crouch, reach, push, pull, and climb as required.
• Ability to lift and move up to 50 pounds regularly.
• Ability to climb ladders and rolling safety ladders.
• Ability to work in an active warehouse environment.
• Close vision, distance vision, color vision, and focus adjustment capabilities required.
• Reasonable accommodations may be made for qualified individuals with disabilities.