Commercial - Outside Technician I

Commercial Outside Technician I

Reports To: Randy Smith

Location: Smithfield, NC

Employment Status: Full Time

FLSA Status: Non-Exempt

This position has typical work hours Monday Friday from 7:30AM 5:00PM, with afterhours calls by rotation

Want to join a team that offers you a friendly atmosphere, competitive benefits, and opportunities for commission, and growth? Parrish Tire Company can offer you just that! With 80 years of experience in the tire and automotive industry, PTC is a family-owned company that focuses on serving both our customers and our employees.

Job Summary:

The Tire Technician is responsible for mounting, dismounting and balancing heavy service truck tires, along with passenger and light truck tires on emergency road service calls and on customer fleet parking lots. Employees in this position will primarily be working outdoors and must be focused on both safety and customer satisfaction.

Essential Functions and Tasks:

• Mount and dismount new/used and retreaded tires on heavy service equipment, passenger trucks and light duty trucks.
• Balance tires utilizing appropriate equipment.
• Communicate safety concerns, company vehicle issues and customer problems with service manager or store manager immediately.
• Mount and dismounting of new/used customer wheels from customer fleets.
• Responsible for various types of tire repairs.
• Understand customer base and profiles.
• Responsible for daily safety pre-trip inspections on service truck.
• Keep service truck and service area clean to maintain a safe work environment.
• Responsible for following all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
• Understand tire design and tread patterns.
• Must be available 24 hours/day during scheduled on-call shift.
• Must become TIA Certified
  • This certification and training will be provided by Parrish Tire Company if not already obtained

Requirements:

• Must be on call to take after-hours calls according to the assigned rotation
• Must pass a DOT physical
  • Paid for by PTC
• Must be able to pass random drug screens per DOT regulations
• For insurance purposes, applicants must be 21 years or older

Qualifications:

• 1-2 years of experience as a roadside tire technician
• Clean driving record
• Valid NC driver's license

Knowledge, Skills, and Abilities:

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities:

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

• Lifting and carrying the ability to lift and transport objects of specified weights, which may vary by job. For example, a job may require lifting up 25-50lbs regularly.
• Standing and walking this position will require standing and walking for periods of time
• Bending and stooping bending, stooping, or crouching are requiring to effectively preform essential duties of this position.
• Reaching and pushing/pulling the ability to reach for items, push carts, or pull equipment will be necessary for daily activities.
• Sitting there will be times this position will be needed to sit for prolonged periods of time.
• This position will also be required to operate certain machinery and other equipment safely.

Work Environment:

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potentially confined spaces.

Monday Friday from 7:30AM 5:00PM, with afterhours calls by rotation