Airport Operations Agent

Job Title

Apply for Job Job ID 103202 Location Airport Full/Part Time Full-Time No Minimum Rate 44386.01 Min Pay Frequency Yearly Maximum Rate 77310.31 Max Pay Frequency Yearly Regular/Temporary Regular

Minimum Qualifications

High school diploma or GED. Must be currently employed by Miami-Dade County as an Airport Operations Specialist, Airport Attendant, Airport Noise & Wildlife Officer or Airport Public Service Assistant with permanent status and one year of continuous acceptable full-time service in one of the above job classifications. Must have achieved an overall rating of satisfactory or above on the performance evaluation covering the most recent rating period. Applicants qualifying for employment with the Miami-Dade Aviation Department will be subject to extensive security screening, including but not limited to fingerprint checks, employment verification and such other procedures as may be mandated by federal law. The security clearance required by the federal law is a continuing condition of employment.

Recruitment Notes

Employees in this class oversee the Credentialing Airport Operation Specialists. They handle sensitive personal and security information (PII and SII) and ensure strict compliance with TSA regulations and Miami Dade Aviation Department (MDAD) requirements. They oversee credentialing operations and maintain high standards of customer service while resolving applicant issues. The role requires strong multitasking abilities, sound judgment, problem solving skills, and adherence to tight deadlines. Employees ensure secure revenue processing in accordance with PCI standards, complete required training, and oversee daily operations to ensure compliance with SOPs and all mandated TSA and MDAD regulations.