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Problem Management Lead - Root Cause & Incident Control

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is looking for a Problem Manager to oversee the lifecycle of problems within enterprise IT services. This role involves identifying root causes, implementing corrective actions, and managing a backlog of issues. Responsibilities include leading investigations, analyzing trends, and collaborating with technical teams. The ideal candidate will have 4–7 years of relevant experience, a Bachelor’s degree in IT or a related field, and a strong understanding of ITIL principles. A current secret security clearance is required. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 5 days ago
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