Service Coordinator
$23 - $28 per hourCynet Systems
Job Overview:
Pay Range: $23.00hr - $28.00hr
Requirement/Must Have:
Pay Range: $23.00hr - $28.00hr
Requirement/Must Have:
- Associates degree or equivalent professional experience.
- Proficiency in PC applications, including Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills to effectively engage customers, internal partners, and diverse audiences.
- Demonstrated ability to independently perform standard professional-level work involving complex and less clearly defined issues.
- Strong organizational and time management skills with exceptional attention to detail.
- Ability to act as a Change Agent by promoting change management, customer focus, integrity, and ownership.
- Self-starter with high initiative who embraces an ownership-driven culture.
- Own the allocation and deployment of field service resources to meet customer commitments in a dynamic, fast-paced environment.
- Manage end-to-end customer communications for all service events, including navigating complex scheduling discussions.
- Apply prioritization logic aligned with customer commitments and operational requirements.
- Serve as a decision-maker for field resource deployment while coordinating closely with field management.
- Demonstrate strong influencing and collaborative skills when working with internal and external stakeholders.
- Utilize problem-solving and critical thinking skills to reprioritize activities and resources as conditions change.
- Support complex service-related projects and determine critical paths to improve performance and timeliness.
- Ensure accurate, thorough, and timely documentation to support downstream teams and operational continuity.
- Maintain a high level of professionalism and customer focus while balancing competing priorities and operational constraints.
- Customer-facing experience.
- Experience in a medical device or healthcare environment.
- Dispatch, scheduling, or workforce coordination experience.
- Microsoft Word.
- Microsoft Excel.
- Microsoft PowerPoint.
- Microsoft Outlook.
- Scheduling.
- Resource Allocation.
- Problem Solving.
- Critical Thinking.
- Change Management.
- Associates degree or equivalent professional experience.
Vacancy posted 1 day ago
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