Plumbing Service Technician

Job Description

Job Description

At Crowns Plumbing, we're building a team of professionals who take pride in delivering exceptional workmanship and five-star customer service. We believe great technicians deserve great opportunities, outstanding support, and unlimited earning potential.

If you're a motivated plumbing professional who enjoys helping homeowners, solving problems, and taking pride in quality work, we'd love to meet you.

What Crowns Offers:

• Competitive performance-based compensation ($80,000-$250,000+ annually)
• Monday-Friday schedule (8:00 AM-6:00 PM)
• Weekends off - enjoy work-life balance
• Company-provided service truck
• Fuel card
• 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Paid holidays
• Paid vacation
• Paid time off (PTO)
• Employee discounts
• Ongoing training and professional development
• Career advancement opportunities
• A positive, team-oriented culture that values integrity and craftsmanship

Position Summary

As a Plumbing Service Technician, you'll diagnose plumbing problems, provide homeowners with professional solutions, and complete high-quality repairs and installations. Our technicians are trusted advisors who educate customers, deliver outstanding service, and represent the Crowns Plumbing brand with professionalism.

You'll perform residential plumbing service, maintenance, repairs, replacements, and installations while ensuring every customer receives a five-star experience.

Responsibilities

• Diagnose residential plumbing issues quickly and accurately
• Repair leaks, clogged drains, water lines, sewer systems, fixtures, water heaters, and plumbing equipment
• Install plumbing fixtures, piping, water heaters, filtration systems, and other plumbing components
• Perform drain cleaning, sewer repairs, gas line work, repipes, and tankless water heater service as needed
• Explain findings and repair options clearly and professionally to homeowners
• Complete digital estimates, invoices, and service reports accurately
• Collect customer payments upon completion of work
• Test all repairs and installations to ensure safe and proper operation
• Maintain truck inventory, tools, and equipment
• Follow all local plumbing codes, company standards, and safety procedures
• Keep work areas clean and leave every home better than you found it
• Deliver an exceptional customer experience from start to finish

Qualifications

• Valid California Driver's License with a clean driving record
• Ability to pass a background check and pre-employment drug screening
• 3+ years of residential plumbing service experience preferred
• Strong diagnostic and troubleshooting abilities
• Experience with residential plumbing service and repair
• Experience with drain cleaning, water heaters, tankless systems, gas piping, and repipes is highly preferred
• Excellent communication and customer service skills
• Comfortable presenting repair options and recommendations to homeowners
• Basic math and measurement skills
• Ability to work independently while contributing to a team environment
• Strong work ethic, positive attitude, and attention to detail

We're looking for professionals who:

• Take pride in their craftsmanship
• Communicate honestly and professionally
• Put customers first
• Want to grow their income through performance
• Enjoy working on a winning team
• Represent our company with integrity every day

Why Crowns Plumbing?

At Crowns Plumbing, we aren't just looking for employees—we're building a team of long-term professionals. We invest in our people with ongoing training, quality equipment, career advancement opportunities, and a supportive culture where hard work is recognized and rewarded.

Our technicians enjoy a consistent Monday through Friday schedule from 8:00 AM to 6:00 PM, allowing you to spend your weekends with family and friends while building a rewarding career.

If you're ready to build a career with a growing company that values excellence, integrity, and customer service, we'd love to hear from you.

Apply today and experience the Crowns difference.