Field Service Technician

Job Description We're looking for a dependable Field Service Technician to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment. What You'll Bring Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites Clear communication skills to interact with customers, explain system performance, and document service activity Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions What You'll Do Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems Conduct water quality testing using monitoring equipment to ensure compliance with established standards Calibrate and maintain testing and monitoring instruments for accurate performance Troubleshoot system issues and implement corrective actions to restore proper operation Assemble and maintain hoses, piping systems, and related components at project sites Handle, transfer, and manage chemical inventory including drums and treatment solutions Perform filter backwashing, media replacement, and membrane cleaning or replacement Collect, label, and ship water samples to designated laboratories for analysis Maintain daily logs tracking system performance, test results, and maintenance activities Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions Work with PLC controls and assist with repairs to instrumentation and control panels Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations Support multiple locations as needed and assist at regeneration facilities when required Communicate regularly with the Regional Field Service Manager regarding site status and needs Track and submit mileage, travel, and expense reports accurately and on time What You'll Need High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes Valid drivers license with the ability to travel frequently, including overnight stays as needed Basic computer skills for reporting, data entry, and communication Ability to work overtime, weekends, and holidays based on project demands Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE Ability to climb ladders, work at heights, and enter confined spaces when necessaryMust be able to safely operate tools, equipment, and vehicles across multiple job sites Benefits And Perks Competitive pay and career growth opportunities Medical, dental, and vision coverage 401(k) with company match Time off and floating holidays Volunteer Time Off (VTO) to give back to your community Employee referral bonus program Wellness benefits that support your overall health and well-being Opportunities for training and professional development Supportive and collaborative team environment Stable company with long-term career opportunities Who Thrives Here Individuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way. You’ll Fit Right In If You Are Motivated by purpose and service Reliable and committed to quality work A strong communicator and team player Curious and open to learning new things Solution-oriented and proactive Someone who values respect, teamwork, and professionalism We believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement. #J-18808-Ljbffr