Concession - Counter Worker

Job Description

Job Description

Join the Championship Team at SGA!

At SGA, we pride ourselves on being a part of an "Amazing Team" of talented individuals, each bringing diverse skills and a shared passion for excellence. Just like a championship sports team, our strength lies in collaboration and dedication. Every team member plays a vital role in delivering outstanding results. We are looking to hire enthusiastic Food Service Counter Attendants for upcoming sporting events and invite you to be part of the excitement!

Position Overview:

As a Concessions Counter Attendant- Worker, you will directly interact with our valued customers, ensuring their experience is positive and memorable. This role is essential in food service environments, where your responsibilities will include processing transactions, providing information, and ensuring customer satisfaction.

Key Responsibilities:

Customer Interaction:

• Greet customers with a warm and friendly demeanor, creating a positive first impression.
• Answer questions and provide information about menu items and services.
• Assist customers in selecting items and placing orders.
• Resolve customer complaints or concerns with professionalism and care.

Transaction Processing:

• Operate a point-of-sale (POS) system to efficiently process sales, returns, or exchanges.
• Handlecredit cards, and other payment methods accurately.
• Provide correct change and receipts while ensuring transaction accuracy.

Maintaining the Work Area:

• Keep the counter area clean, organized, and well-stocked at all times.
• Restock shelves and food/beverage stations as needed to ensure availability.
• Maintain a sanitary and safe environment, adhering to food safety standards.

Additional Duties:

• Assist with event preparation, setup, and cleanup as required.
• Collaborate with team members to enhance overall service delivery.

Skills Required:

• Customer Service Skills : Exceptional communication, interpersonal, and problem-solving abilities are essential.
• Cash Handling Skills : Strong attention to detail for accurate payment processing.
• Product Knowledge : Understanding of menu items and services to effectively assist customers.
• Basic Computer Skills : Proficiency with POS systems and relevant software.
• Ability to Work in a Fast-Paced Environment : Capacity to handle multiple tasks and maintain efficiency under pressure.
• Physical Stamina : Ability to stand for extended periods and perform tasks requiring physical effort.

Why Join SGA?

• Exciting Environment : Immerse yourself in world-class events and venues that showcase the best in hospitality.
• Team Spirit : Collaborate with passionate individuals dedicated to creating unforgettable experiences.
• Skill Development : Gain valuable experience on a national stage, showcasing your talents.
• Convenient Direct Deposits : Enjoy stress-free payments with direct deposits made every Friday for quick access to your earnings.
• Supportive Work Atmosphere : Experience a collaborative and respectful workplace, making each day rewarding.

If you’re ready to be part of a thrilling environment and help create extraordinary memories, apply today! Let’s make this championship unforgettable together!