Front Desk Coordinator

Benefits: Employee discounts Health insurance Paid time off Bonus based on performance Training & development Company parties Free food & snacks Opportunity for advancement Salon Guest Experience Coordinator (Part-Time) Salon CoCo BOND Shrewsbury, New Jersey Part-Time | Approximately 20 Hours Per Week Starting Pay: $21.00 per Hour + Retail Sales Incentives Become the Face of One of Monmouth County’s Premier Luxury Salon & Spa Destinations At Salon CoCo BOND, we believe luxury is found in every detail. From the moment a guest walks through our doors until they leave feeling confident and cared for, every interaction matters. Our Guest Experience Team plays a vital role in creating the elevated hospitality our salon is known for. We’re searching for a polished, energetic, and service-driven professional who genuinely enjoys making people feel welcome and thrives in a fast-paced, luxury environment. This position also involves retail sales and the upselling of services sales. We offer rewards incentives for meeting your retail and service upselling goals. If you’re passionate about hospitality, customer service, teamwork, and creating memorable experiences, we’d love to meet you. Position Summary As our Luxury Guest Experience Coordinator, you will serve as the first and last impression of Salon CoCo BOND. This position is much more than answering phones. You’ll help coordinate our daily operations while delivering exceptional service, building guest relationships, supporting our beauty professionals, and ensuring every client receives a five-star experience. Schedule Approximately 20 hours per week Required Availability: Every Saturday Wednesday Evenings Thursday Evenings Fridays Applicants must be available to work this schedule. Responsibilities Welcome every guest with warmth, professionalism, and enthusiasm Deliver an exceptional luxury guest experience from arrival through checkout Answer incoming calls with confidence and professionalism Schedule appointments while maximizing booking opportunities Coordinate guest check-in and checkout Recommend and sell salon services and professional retail products Assist guests with questions and reservations Maintain an organized, polished reception area Support our stylists, spa providers, and management team throughout the day Assist with administrative and operational tasks Help maintain the high standards Salon CoCo BOND is known for We’re Looking For Someone Who Is Passionate about hospitality and customer service Friendly, polished, and professional Naturally outgoing and enjoys connecting with people Highly organized and detail-oriented Able to multitask in a busy environment Dependable, punctual, and accountable Comfortable with technology and learning new software A positive team player with a strong work ethic Motivated to contribute to both the guest experience and the salon’s success Preferred Qualifications Previous experience in a luxury salon, spa, hospitality, boutique retail, medical aesthetics, hotel, or customer service environment Prior experience using salon management software is highly preferred Meevo software experience is a plus Retail sales experience is preferred Strong verbal communication and phone etiquette Ability to thrive in a fast-paced, service-focused environment Compensation & Benefits Starting Pay: $21.00 per hour In addition, we offer: Retail sales incentive program that rewards outstanding performance and increases your earning potential Performance-based wage increases Employee discounts on salon, spa, and retail products Ongoing education and professional development Opportunities for career growth and advancement Beautiful luxury work environment Supportive, positive, and collaborative team culture Why You’ll Love Working Here At Salon CoCo BOND, we believe exceptional businesses are built by exceptional people. We invest in our team, celebrate individual growth, and foster a culture built on professionalism, kindness, teamwork, and continuous learning. Our Guest Experience Team is respected as an essential part of our success, and every team member has the opportunity to make a meaningful impact on our guests and our salon. If you’re looking for more than just a front desk position and want to build a career with an established luxury salon, we’d love to hear from you. #J-18808-Ljbffr