Sr. Food Safety & Quality Assurance Manager

Pay: $90000 - $140000


Eastern or Central Time Zone (USA)


Location: Remote Work with travel

Summary: We are seeking a highly specialized, results-driven Sr. Food Safety & Quality Assurance Manager - Dining & Refreshments to support food safety, regulatory compliance, and quality assurance across dining and refreshment operations. This role requires deep regulatory expertise, hands-on leadership, and the ability to translate complex regulatory requirements into practical, scalable, and sustainable programs.

Responsibilities:

Food Safety & Quality Systems

• Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations.
• Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs.
• Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable.
• Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews.

Audits, Risk Management & Compliance

• Conduct internal audits, supplier audits, third-party assessments, and mock recalls.
• Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits.
• Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning.
• Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements.

Incident Response & Continuous Improvement

• Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities.
• Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement.

Training & Learning Management

• Develop, deliver, and maintain food safety and regulatory training programs using LMS platforms and live training formats.
• Create training curricula, assessments, certification tracking, and competency evaluations.
• Administer LMS systems and analyze training data to identify gaps and drive continuous improvement.

Supplier Quality Management

• Oversee supplier quality programs, including vendor qualification, performance monitoring, audits, corrective actions, and supplier scorecards.
• Collaborate with Supply Chain and Operations to ensure supplier compliance and risk mitigation.

Data Analysis, Reporting & Technology

• Analyze data from audits, inspections, testing, supplier performance, and QA metrics to identify trends and risks.
• Produce executive-level dashboards, KPIs, and summary reports to support leadership decision-making.
• Utilize Microsoft 365, Microsoft Project, and Salesforce (or similar CRM/QA systems) for project planning, data analysis, reporting, and stakeholder communication.

Cross-Functional Collaboration

• Partner with Operations, Quality, Supply Chain, R&D, Logistics, Legal, and Customer Experience teams to embed food safety and quality across product design, sourcing, and service delivery.
• Serve as a subject matter expert and trusted advisor to internal and external stakeholders.

Qualifications:

• Bachelor's degree in food science, Public Health, Environmental Health, or a related field.
• Advanced degree and/or professional certifications preferred.
• Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality).
• Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience.
• Strong supplier quality management and vendor qualification experience.
• Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs.
• Familiarity with ERP systems and QA data integration beyond Salesforce.
• Experience supporting complex supply chains, international operations, or multi-brand portfolios.
• Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements.
• Proven ability to interpret regulations and apply them to complex, multi-site operations.
• Advanced data analysis skills with the ability to translate findings into executive-ready insights.

Certifications (Required or In Progress)

• SQF Practitioner certification or equivalent (internal auditor experience preferred)
• HACCP certification with demonstrated experience developing and managing HACCP plans across multiple SKUs or facilities
• Food allergen management certification or demonstrated allergen control program experience
• Strong working knowledge of FDA regulations (FSMA, recalls, GMPs)
• Practical OSHA experience in foodservice or beverage environments
• DOT regulatory knowledge, preferred
• NFPA standards familiarity related to hazardous material storage and handling
• GMP experience
• Additional certifications such as CHFP, CQA, CSCP, or ISO 22000 Lead Auditor are highly desirable

Competencies & Skills

• Strategic thinker with a system-level perspective and strong attention to detail
• Advanced project management and prioritization skills
• Strong stakeholder influence and cross-functional leadership
• Change management and continuous improvement expertise
• Ability to translate regulatory requirements into practical SOPs, work instructions, and training materials
• Resilience and adaptability in high-paced, compliance-driven environments
• Exceptional written and verbal communication skills, including executive presentations

Travel & Work Requirements

• Ability to travel up to 75%, including frequent travel and adaptation to changing time zones and site environments.
• Flexibility to work evenings or weekends based on project timelines and regulatory needs.

Work Environment

• Fast-paced, compliance-focused environment with significant field-based responsibilities
• Exposure to diverse operational settings, including kitchens, warehouses, and mobile or delivery operations
• High degree of autonomy with accountability for outcomes

About Us:

American Dining Creations is a division of American Food & Vending and one of the largest privately held hospitality service partners in the United States.

At American Dining Creations, we recognize that all corporate and education dining partners are unique. We pride ourselves on creating programs and providing dining services with the strength of a national program and the flexibility and innovation of an industry leader.

We pair superior culinary offerings with outstanding management practices, providing every client with the highest operation standards and flexibility and responding quickly with creative menus, comprehensive concepts, and top-notch service.

Our full range of dining and catering amenities elevates the guest experience by providing outstanding and memorable dining solutions for students, guests, and faculty.


We currently operate nationwide dining accounts, employing over 2,000 people and serving hundreds of thousands daily. Our services include full café dining emphasizing our Fresh Difference culinary philosophy, mobile ordering, catering, events and our grab-and-go program, My Fresh Market. We stand committed to providing true partnership, customization, and 24/7 support.

American Dining Creations Offers:

• Weekly Pay
• 401K with match
• Employee Assistance Program
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• Learning and advancement opportunities

American Food & Vending is an Equal Opportunity Employer.

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