Captain / Lead Server
TEN11 Lounge & Bar (Nomad)
SERVER CAPTAIN – TEN11 LOUNGE & BAR (NoMad)
TEN11 Lounge & Bar is currently seeking an experienced, energetic, and hospitality-driven Server Captain to join our team in NYC.
We are looking for someone with strong leadership skills, upscale dining and nightlife experience, and the ability to lead service while creating unforgettable guest experiences in a fast-paced luxury environment.
At Ten11, the evening begins with elevated dining, crafted cocktails, and sophisticated hospitality — then transforms into a vibrant nightlife experience. We are looking for a captain who can confidently manage both atmospheres with professionalism and charisma.
Responsibilities:
• Lead and support servers during daily service operations
• Ensure smooth communication between kitchen, bar, hosts, and floor staff
• Maintain high service standards and guest satisfaction throughout the night
• Greet and engage with guests professionally while creating a welcoming atmosphere
• Assist with VIP tables, celebrations, and bottle service experiences
• Monitor table pacing, reservations, and overall dining room flow
• Train and mentor new servers and support staff
• Handle guest concerns and resolve issues with professionalism
• Maintain cleanliness, organization, and service readiness at all times
• Support management with nightly operations and special events
• Possess strong knowledge of cocktails, wine, spirits, and food menu offerings
• Upsell premium cocktails, champagne, bottles, and signature experiences
• Ensure all guests receive attentive, polished, and memorable hospitality
Requirements:
• Minimum 3 years of NYC restaurant/lounge experience preferred
• Previous Server Captain or leadership experience strongly preferred
• Fine dining, upscale lounge, or nightlife experience is a plus
• Strong communication and multitasking skills
• Ability to thrive in a high-energy and fast-paced environment
• Professional appearance and positive attitude required
• Weekend and late-night availability required
• Knowledge of POS systems and reservations platforms preferred
• Passion for hospitality, nightlife, and guest experience
What We Offer:
• Competitive compensation + tips
• Growth opportunities within the company
• Dynamic and professional work environment
• Opportunity to work in one of NYC’s growing hospitality concepts
• Team-oriented culture with exciting events and nightlife atmosphere
To apply, please send your resume along with a recent photo and availability.
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