Director of Personal Care

Job Description

Job Description

Description:

Join Our Team as a Director of Personal Care!

Are you ready to make a meaningful impact in the lives of seniors? At Baptist Senior Family , we’re looking for an energetic, compassionate, and innovative Director of Personal Care to lead the way in our 42 Bed personal care Facility and our 42 beds in Memory Support Department!

Baptist Senior Family has been a trusted leader in senior care—offering independent living, personal care, skilled nursing, and rehabilitation. Join us in our mission to enrich lives, build meaningful relationships, and foster a supportive, mission-driven community.

Why You’ll Love This Role:

As the Director of Personal Care, you’ll lead a dedicated team in delivering exceptional care to residents. This role offers the opportunity to make a meaningful impact while fostering a collaborative and compassionate environment for both staff and residents.

What You’ll Do:

• Management Responsibilities: Develops and monitors systems for residents' well-being (physical, social, and spiritual) in Personal Care and Memory Support areas, empowers staff to fulfill organizational mission, vision, and values, and manages daily operations, including regulatory, financial, and marketing performance measures.
• Performance Responsibilities: Addresses and resolves resident/family grievances, fosters a QAPI culture with a person-centered approach, operates within the budget, and collaborates with staff and residents to set and achieve Quality Improvement Goals in Personal Care and Memory Support.
• Compliance Responsibilities: Ensures timely and complete compliance with all licensure requirements according to Pennsylvania personal care licensure regulations and DHS regulatory compliance guide.
• Community/Resident Relations Responsibilities: Regularly meets with residents, families, and other parties to evaluate satisfaction, gather suggestions, and interpret policies. Directs marketing functions for Personal Care/Memory Support communities, monitors occupancy, and manages benevolent care commitments.
• Performance and Professionalism Responsibilities: Commits to maintaining an atmosphere that fosters high levels of performance, professionalism, and ethical behavior within the organization.
• Customer Service Responsibilities: Participates in an integrated work team, actively seeking and incorporating thoughts and ideas from residents, families, and staff to create a person-centered environment.
• Customer Service/Management Responsibilities: Ensures that all aspects of the community’s "Culture of Wellness" are provided to residents and staff, recognizing the significant impact on their quality of life.

Work Schedule: Monday-Friday, 8:30 am–5:00 pm —perfect for balancing your career with life’s other joys!

Qualifications You Bring:

Required Qualifications:

• Associate Degree and Current PA PCHA license.
• Minimum of 5 years of experience in long-term care or assisted living/personal care management.

Preferred Qualifications:

• Bachelor’s Degree in Health-Related Field with 3 years of experience.

Perks & Benefits:

• Comprehensive Benefits: Health, dental, vision, 403(b) matching, paid time off, and more—starting on day one!
• Wellness Extras: Free access to gym and pool facilities, plus personal training sessions.
• Competitive Pay: Hourly rates based on experience with shift/weekend differentials.
• Convenient Location: Easy access in Scott Township with free parking and a PAT bus stop at our entrance.

Why Baptist Senior Family?

• Named a U.S. News & World Report Elite Facility !
• A mission-driven organization focused on uplifting lives, one person at a time.
• Be part of a positive, supportive workplace that values your talents and celebrates your successes.

Ready to Uplift Lives? Apply Today! Contact our Human Resources Department at View phone number on ziprecruiter.com for accommodation requests or apply online. Don’t miss this opportunity to shine at Baptist Senior Family, Pittsburgh’s premier retirement community.

Your journey to a fulfilling and rewarding career starts here— uplift lives and make a difference with us!

Equal Opportunity Employer: Baptist Senior Family (“BSF”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. BSF strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All BSF employees and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.