Quality Assurance Engineer III

About Ferrotec Together we are a world-class diversified manufacturer committed to providing pure precision solutions to customers, delivering superior quality, value, and service. Ferrotec (USA) Corporation is a technology company with a worldwide presence, mainly serving the semiconductor industry. We provide advanced materials, components, systems, and manufacturing solutions. How You Make an Impact Supports quality activities for products in automotive, medical, military, semiconductor, and related technology industries. Works closely with customers, internal teams, and global manufacturing partners to resolve quality issues, support new product introduction, and drive continuous improvement under applicable quality management systems. This role requires strong communication, follow-through, and organizational skills, with the ability to coordinate across functions and geographies to ensure timely, effective quality outcomes. Key Responsibilities Own customer quality issues from initial notification through containment, root cause analysis, corrective action, customer response, and closure. Serve as a key customer‑facing quality contact, communicating status, risk, containment actions, corrective actions, and follow‑up plans clearly and professionally. Coordinate with global factories, suppliers, sub‑suppliers, engineering, sales, customer service, and operations to drive timely investigation and resolution of quality issues. Drive supplier corrective actions across organizational and geographic boundaries, ensuring clear ownership, follow‑through, documentation, and verification of effectiveness. Support U.S.‑based new product introduction activities, including appropriate use of APQP, Control Plans, PFMEA, PPAP, inspection planning, and quality documentation. Apply quality engineering tools such as SPC, Measurement Systems Analysis, Gage R&R, capability analysis, and root cause methods to support practical problem solving and customer requirements. Provide cross‑functional leadership without direct authority by clarifying priorities, escalating barriers, and driving open issues to resolution. Maintain accurate quality records, customer responses, corrective action documentation, and status updates to support internal visibility and external accountability. Qualifications 8+ years of experience as a Quality Engineer or Level II with 5 years as a Quality Engineer and a CQE‑ASQ certification. Demonstrated ability to lead complex customer and supplier quality situations with limited guidance, including escalation management, cross‑functional coordination, and closure of corrective actions. Benefits Competitive benefits package including Medical, Dental, Vision, Life & Disability insurance, 401K matching, flexible work hours, tuition reimbursement, leadership development, travel and hotel discounts, paid time off, sick & wellness leave, volunteer time, employee recognition program, and employee engagement events. Equal Opportunity Statement Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #J-18808-Ljbffr