Customer Service Representative
$21 - $24 per hourAbsolute Plumbing, Electrical, Heating and Air
Job Description
Looking to TRADE up to a better opportunity? Absolute Electrical, Plumbing, Heating & Air has an exciting opportunities for Customer Service Representatives. This is a seasonal opportunity with the possibility of turning into full-time, and is in office.
This position pays $21-24 per hour + performance based bonus spiffs depending on experience with performance opportunity. (Full time or Seasonal Opportunity available)
We are looking for the following schedules:
Monday, Tuesday, Friday- 9:30am - 6:00pm Saturday & Sunday 8:00am - 4:00pm
Monday - Friday- 10:00am - 7:00pm
Why join THIS team?
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Take inbound calls from new and existing customers AND make them a lifelong customer of Absolute
- Outbound call membership holding customers for maintenance visits
- Communicate all promotions, sales and cross selling opportunities to customers
- Data entry of sensitive information
- General inbound customer service
- Accurately document all interactions and apply call dispositions
What you bring:
- Previous customer service experience, and inbound call taking
- Service Titan experience preferred but not required
- Strong attention to details and ability to multitask
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
Who WE Are:
We are a locally operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
$75k
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