Service Coordinator

Linder Industrial Machinery CompanyLinder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.Job SummaryResponsible for assisting both Field & Shop Service supervisors.ResponsibilitiesEnsure technician time and write-ups are submitted dailyInitiate work order opening and add segment to jobs as scope of the job or estimate changesCommunicate with PSRs and customers regarding revised estimates/scope of work changesMaintain written record of communications to ensure customers are aware of scope of work to be performedAssist with follow up to technicians on status of the assigned work orderMaintain work orders to include write-ups, eTime, job photos for Supervisor to review for closingMaintain warranty repairs to ensure proper documentation is present for warranty claimsProvide input to Field and Shop Supervisor on employee performance reviews and training needsReport to Field and Shop Supervisor any rework or non-productive activity on the part of technicians that occurs in both field and shop operationUpdate Field and Shop Service Supervisors on problem jobs prior to invoicingEducation/Experience/Skills• High School diploma or GED and a minimum two years at Vocational or Technical School• Minimum five years’ experience as a heavy equipment Technician• Proficient computer skills• Excellent interpersonal skills• General knowledge of maintenance, repair, parts department functions, and customer needsLinder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.