Rooms Controller
$23.4 per hourHyatt Residence Club
Rooms Controller
Hourly Rate: $23.40
Are you looking for a place where meaningful moments are made together?
Hourly Wage: $23.40
Shift: 1st/2nd; must be available to work weekends and holidays
Position type: Full Time
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- Benefit Eligibility will vary by position
Site Specific Perk:
- Free On-Site Parking
- Department celebrations
- Associate Appreciation Week
- Monthly associate recognition and reward programs
As a Rooms Controller, a typical day will include:
- Assigns a room according to guest requests and preferences whenever possible.
- Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
- Performs duplicate reservation checks; block rooms.
- Confirms reservations and cancellations.
- Communicates to appropriate staff that there are guests who are waiting for an available room.
- Organizes and coordinates check-in/pre-registration procedures for arriving groups.
- Reviews requests for late check-outs and approves according to occupancy.
Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Rooms Controller at HVC:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Vacancy posted 1 day ago
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