Senior Product Designer

Role overview A senior product designer is needed to shape the core experience of a fast-growing consumer marketplace that connects pet owners with caregivers across iOS, Android, and web. Operating as the lead designer within a product squad, the role carries genuine strategic influence over the direction of the area, owning the most consequential journeys such as onboarding, listing, search, matching, and pre-stay preparation. Responsibilities Design mobile-first experiences across iOS, Android, and web, honouring platform conventions while extending a shared design system. Lead discovery research for the squad, including user interviews, usability studies, and concept tests, and use product analytics together with qualitative signals to guide iteration. Frame problems and hypotheses with cross-functional partners, selecting the right validation method to confirm the team is building the right thing. Design AI-powered features for matching, personalisation, and communication with trust and transparency, and use AI tools daily to accelerate exploration, prototyping, and synthesis. Work closely with product, engineering, user research, content, data, and commercial stakeholders, communicating design rationale, facilitating alignment workshops, and negotiating trade-offs. Map end-to-end journeys and service relationships rather than solving isolated problems, championing craft and accessibility throughout. Requirements A portfolio demonstrating strong systems thinking, with native iOS and Android experience alongside responsive web work. Background in consumer-facing products where design is expected to land emotionally, not just functionally. Comfort defining problems in ambiguous settings rather than waiting for fully scoped briefs. Enthusiastic, day-to-day use of AI tools as part of the design workflow. Track record of staying engaged in the room when decisions are contested, helping find a path through trade-offs. Clear written and verbal communication, with the ability to align diverse stakeholders around design rationale. Nice to have Experience contributing to or evolving a multi-platform design system. Familiarity with marketplace or two-sided consumer products. Comfort working remotely within UK tax residency requirements. Benefits and work setup Fully remote within the UK, with quarterly all-expenses-paid team meetups and access to co-working spaces worldwide. MacBook and Apple accessories on joining, plus an annual home-office allowance. Twenty-five days of leave plus bank holidays and a festive closure, plus a pension contribution, annual salary review, equity, and a discretionary quarterly bonus. Private medical and dental cover, a healthcare cash plan, an eyecare scheme, and weekly virtual yoga. Annual personal-development budget and protected learning time. Pet-friendly perks including up to £500 per year towards house-sitting travel, adoption-fee coverage, and paid pawternity leave to help a new pet settle in. #J-18808-Ljbffr