Traveling Program Supervisor

Your Role: Supervise local and out-of-state MobilePack™ events. Complete pre- and post- event logistics and administrative tasks. Lead a team of FMSC staff on events. Supervise Feed My Starving Children (FMSC) food packing processes. Facilitate volunteer experiences through hospitality and authentic connections, ask for donations, uphold safety and compliance, and perform general labor and warehousing tasks. Pay, Schedule & Benefits: This is a full-time, non-exempt (hourly) position. The set starting wage is $23.15 per hour. Works a variable schedule averaging 30+ hours per week over the course of a year. Schedule varies based on event schedule and includes weekday, weeknight, and weekend hours. Work locations include: remote work from home, weekly visits to an FMSC office, and working at MobilePack event locations (some are local, some are out-of-state). Pre- and post-event meetings and admin tasks can be done remotely from home. Travel expenses are covered (transportation, hotel, meals). Regularly scheduled for 2-4 events per month. Must be able to travel Thursdays, Fridays, Saturdays, Sundays and Mondays. Shifts can be 8+ hours per day, and often occur in the afternoon/evening hours. Monthly trainings and meetings are required. Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: What You’ll Do: Travel to and from MobilePack™ events, encompassing both air travel, rental and/or personal vehicle usage. Supervise and execute events: coordinate on-site logistics, manage food production, and cultivate cooperative relationships with event hosts before, during and after events. Lead and provide work direction to Volunteer Program Facilitators. Assist with training peers. Perform all aspects of Volunteer Program Facilitator duties at events as necessary, including: Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems and be flexible with the unpredictability of a volunteer workforce. Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them and express how important their contribution is to FMSC. Give large group presentations that include food impact stories and information about FMSC. Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances and prayers. Clean, label inventory, palletize boxes, and set up/ tear down supplies. Direct volunteers on how to safely pack food and handle supplies. Monitor the time, manage transitions, flex with changing production needs and track production. Lead a Christian prayer over packaged food and invite volunteers to join. Conduct transactions on a cash register. Confirm and finalize pre-event details: introductory meetings, paperwork, travel plans, logistics, etc. Finalize post-event tasks: record food production, reconcile expenses and merchandise sales, provide feedback, etc. Operate powered industrial forklift and pallet jack to organize, load and unload inventory (training provided). Uphold food safety, food quality, volunteer safety and personnel safety policies and procedures. Ensure compliance. Perform other duties as assigned. Your Qualifications: Passionate about FMSC’s Christian mission and living it out in the workplace. Must be 21 years of age or older. Must have a valid driver’s license and proof of the minimum insurance coverage as required by law. Minimum of associate’s degree and 1 year of leadership experience. Supervisory experience preferred. Strong leadership skills; able to be assertive, coordinate, delegate and positively motivate a team. Able to exert yourself physically for a 8+ hour shift. Able to walk and stand nearly continually. Able to crouch, push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives. Able to climb in and out of a trailer. Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help and share responsibilities. Comfortable independently navigating through travel logistics (airports, rental cars, etc.). Enthusiastic, assertive and confident when sharing information with groups and individuals. Focused on hospitality: recognize and meet volunteer needs. Can build rapport and maintain relationships. Able to identify and solve problems. Responsible and able to use good judgment and discretion. Excellent organizational skills with a high degree of attention to detail, accuracy and follow-up. Proficient with Microsoft Office and database systems. Respect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds and abilities. Able to tolerate consistent exposure to soy (an allergen). Your Team: Reports to Mobile Manufacturing Manager. Join our group of professional world-changers. Work alongside dedicated, talented folks. FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.