Genesys Contact Center Consultant
Syntricate Technologies
Job Title: Genesys Contact Center Consultant
Location: Tampa, FL
Duration: Contract
Job Description:
Design, implement, and maintain Genesys contact center solutions
Configure and optimize contact center infrastructure to meet business requirements.
Integrate Genesys software with existing systems and applications.
Troubleshoot and resolve technical issues related to Genesys solutions.
Provide technical support and guidance to ensure optimal performance and reliability.
Collaborate with cross-functional teams to develop customized solutions.
Responsibilities
Overall 5+ years of experience and proven experience with Genesys contact center technology.
Strong understanding of telecommunications principles and contact center operations
Proficiency in configuring and troubleshooting Genesys software components.
Excellent communication and teamwork skills.
Ability to work independently and prioritize tasks effectively.
Thank you,
Pallavi Verma, Sr. Technical Recruiter
Syntricate Technologies Inc.
Phone#: View phone number on click.appcast.io| Email to: View email address on click.appcast.io
IT Services & Solutions | IT, Non-IT & Medical Staffing services
Explore our more positions on Website
Connect with us on LinkedIn
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system.You have received this email as we have your email address in our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Genesys Contact Center Consultant in Tampa, FL vacancy
- ...Representative to handle inbound customer inquiries and provide support. This entry-level, on-site position doesn't require prior contact center experience but values customer service skills and reliability. Responsibilities include resolving customer issues, documenting...Suggested
$20.1 per hour
Disney Cruise Line - The Walt Disney Company is seeking an eCommerce Specialist for their inbound contact center in Tampa, Florida. This role involves assisting guests with their digital experiences through the website and the My Disney Experience application. Key responsibilities...SuggestedHourly pay- ...extend or convert Job Summary We are seeking an experienced HR Contact Center Support Specialist to provide high-touch employee support... ...structured HR operations environments EEO and ADA Statement Consulting Solutions and its family of companies is an equal opportunity...SuggestedContract work2 days per week
- Meridian Technologies is seeking an HR Contact Center Support Specialist to provide high-touch employee support in Tampa, Florida. This hybrid role emphasizes assisting employees with inquiries related to payroll, HR policies, and case management primarily through inbound...Suggested
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ..., telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents,...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
Valor VIP
Tampa, FL5 days ago - ...Hands-on experience with CRM/ticketing platforms (e.g., Salesforce Service Cloud, Zendesk, HubSpot Service Hub, Freshdesk) and contact-center telephony, preferred Ability to work in a general office environment Ability to handle extended periods of computer-based work,...Work at officeWork from home2 days per week3 days per week
- Valor Intelligent Processing is looking for a dedicated Technical Support Representative to join our team in Tampa, Florida. In this role, you will assist customers with troubleshooting and resolving technical issues. The ideal candidate will be motivated, possess strong...
$70k - $80k
...wide range of stakeholders, including executives, vendors, internal teams, and onsite users. You’ll operate in a service desk/call center environment handling escalations, troubleshooting, and break/fix, while also helping improve processes and efficiency through...Shift work- ...Tampa, Florida. The ideal candidate will have at least one year of experience in customer service, particularly in an inbound call center or as a Front Desk Receptionist. Responsibilities include answering calls, assisting with claims inquiries, and coordinating sales...Full time
- Valor Intelligent Processing, LLC is seeking a Call Center Representative in Tampa, Florida. This role involves providing empathetic support to incoming callers, resolving inquiries, and using various tools for account management. Candidates should have strong communication...
- Upwork is seeking an Enrollment Representative to join their remote call center team in Tampa, Florida. The role requires providing outstanding customer service to individuals navigating school enrollment processes, managing high call volumes, and maintaining compliance...Remote job
- ...ensuring customer satisfaction through effective communication. Candidates should have a high school diploma and at least 1 year of call center experience. Strong problem-solving skills and proficiency in Salesforce are preferred. The position offers a flexible schedule and...Remote jobFlexible hoursShift workWeekend work
$18 per hour
...emails, phone calls and webchat Troubleshoot basic issues with online training activities Keep records of all conversations in our call center database in a comprehensible way Other duties as required Qualifications Two years direct clerical experience or an Associate’s...Work at officeMonday to FridayWeekend work- ...Experience: High school diploma or equivalent required Minimum 6 months of experience in customer support role preferably in a contact center environment Minimum 6 months of experience using Mac and/PC platforms for daily operations Skills & Competencies:...Full timeWork at officeRemote workShift workNight shift
- ...management needs Communicate with internal teams and external contacts to obtain missing or required documentation Coordinate... ...responding to inquiries Provide phone coverage for the call center during peak times or periods of need Support the claims team...Flexible hours
Slide Insurance
Tampa, FL2 days ago - ...Ability to use PC, phone, calculator, fax, printer, copier. EDUCATION and/or EXPERIENCE Education Associate's degree or higher education preferred. ~ Experience ~1 to 3 years of office or call center-based customer service experience....Work at officeWork from home
D&H Distributing
Tampa, FL1 day ago $26 per hour
...needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support. Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour. Comprehensive training and...Hourly payFlexible hoursAfternoon shift$35k - $45k
...understanding how money moves and solving transaction‑related questions in a structured financial environment. This is not a scripted call‑center position. The role focuses on investigating funding timing, reviewing transaction activity, and communicating clearly with business...Day shift- ...experience and necessary licenses. Exceptional customer service skills, attention to detail, and the ability to work in a fast-paced call center environment are essential. This role offers competitive wages and extensive benefits including health insurance and a 401K plan. #J...
- ...and Holidays Performance Bonus Ongoing Training Opportunities Responsibilities Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders...
- Moffitt Cancer Center is seeking a Patient Access Scheduling & Communications Coordinator in Tampa, Florida. This role involves supporting operations of the Patient Access call center, managing scheduling, registrations, and communications. Candidates should have a High...
- ...Guidance & Assistance, Inc., (SGA), is searching for an OpenText Consultant for a CONTRACT assignment with one of our premier UTILITY... ...OpenText Archiving and Doc Access for SAP OpenText Archive Center OpenText Content Server OpenText Capture Center OpenText...Contract workWork at office
Software Guidance & Assistance, Inc. (SGA, Inc.)
Tampa, FL1 day ago $80k - $85k
...National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Litigation Consultant | Auto | Remote PRIMARY PURPOSE : To address and handle high end cases with serious injuries, complex coverage scenarios and legal...Work at officeLocal areaRemote workFlexible hoursSedgwick
Tampa, FL3 days ago- ...a Level II Background check and drug screen. This position is grant funded. Responsibilities Provide direct lactation consultation and develop individualized care plans for patients. Address breastfeeding challenges including latch issues, milk supply, and...Contract workWork experience placement
University of South Florida
Tampa, FL3 days ago - ...Building Performance Consultant I Job ID 2026-5587 Job Location US-FL-Tampa Overview Join a Team Where Engineering... ...environmental progress with Microsoft's renowned Thermal Energy Center, our work enriches the human experience, safeguards the...Work at officeFlexible hours
Affiliated Engineers, Inc
Tampa, FL3 days ago - ...Job Title: Ortho/Remo Technical Consultant (removable dentures and partials) Area: Tampa, Florida Salary: 25-32 per hour - DOE Benefits: ~ Competitive salary based on experience ~ Flexible work hours ~ Opportunities for professional development...Hourly payFlexible hours
i4 Search Group
Tampa, FL4 days ago - A financial consulting firm is seeking a Strategic Consultant in Tampa, FL. This role involves providing expert guidance to clients, managing vendor relationships, and overseeing complex projects. Ideal candidates will have over 10 years in the banking industry, strong...
Engage fi, LLC
Tampa, FL2 days ago - ...International Assignment Consultant II - remoteJob DescriptionThe IAC serves as the "navigator" of the relocation process for his/her international assignees. Responsibilities include, but are not limited to: administering relocation policy/program for assignees; fully...Work experience placementRemote workRelocation
Anywhere Real Estate
Tampa, FL1 day ago $65.91k - $107.86k
...Nutritional Consultant Location: The selected candidate must reside within a commutable distance to one of the enterprise's PulsePoint... ...to participate in the job application process may contact ****@*****.*** for assistance....Full timeTemporary workWork experience placementLocal areaMonday to FridayShift workAfternoon shift1 day per weekElevance Health
Tampa, FL5 days ago- Job Title Improve and sustain operations at Biologics, Oral Solid Dosage, and Clinical manufacturing plants by supporting ongoing and future project work. Working directly with manufacturing operations, manufacturing technology, site IT, Quality, and other groups...
TriOptus LLC
Tampa, FL2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Genesys Contact Center Consultant. Be the first to apply!
Related searches
- consultant part time Tampa, FL
- therapy consultant Tampa, FL
- loss control consultant Tampa, FL
- communications consultant Tampa, FL
- epicor consultant Tampa, FL
- infrastructure consultant Tampa, FL
- compensation consultant Tampa, FL
- treasury consultant Tampa, FL
- retirement consultant Tampa, FL
- event consultant Tampa, FL