Quality Manager

Job Summary Quality Manager Transform technology into opportunity as a Quality Analyst Senior at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. The DoW Quality Manager is responsible for developing, implementing, and maintaining quality management systems (QMS) to support Department of War (DoW) operations and projects. This role places a strong emphasis on documentation control, records management, auditing, and root‑cause analysis to ensure compliance with applicable standards such as ISO 9001, CMMI, and Six Sigma. Quality Manager is tasked with driving continuous improvement, resolving non-conformities through preventative measures, and fostering a culture of operational excellence and accountability. Responsibilities Quality Management System (QMS) Oversight: Establish and maintain QMS frameworks that meet the requirements of ISO 9001, CMMI, and other applicable standards; conduct regular reviews and updates of the QMS. Documentation Control and Records Management: Oversee creation, management, and distribution of controlled documentation; implement systems for document tracking, version control, and approval workflows; maintain accurate records to support audits. Auditing and Compliance: Plan, schedule, and conduct internal and external quality audits; work with project teams to achieve audit readiness; address findings by implementing corrective and preventive action plans. Root‑Cause Analysis and Problem Resolution: Investigate and resolve non-conformities through detailed root‑cause analysis; develop and implement corrective actions; collaborate with cross‑functional teams to ensure sustainable solutions. Process Improvement: Drive continuous improvement initiatives using Six Sigma, Lean, and PDCA cycles; identify inefficiencies or risks in processes and recommend adjustments; develop systems and workflows to improve performance. Policy and Compliance Management: Create and enforce policies and procedures to ensure compliance with DoW standards, contractual obligations, and federal regulations; partner with stakeholders for consistent application of quality guidelines. Performance Metrics and Reporting: Define, measure, and analyze key performance indicators; create reports and dashboards; monitor implementation of corrective actions. Leadership and Training: Lead cross‑functional initiatives; organize and deliver training on documentation control, quality processes, root‑cause analysis, and audit readiness; act as a resource and mentor for quality assurance and compliance. Qualifications Clearance: Secret Minimum Education: Bachelor’s degree in computer science, systems, information systems, technology, engineering, software engineering, management, natural sciences, social sciences, mathematics, or business/finance. Alternative education and experience: Master’s degree with three years specialized experience; or no degree with 11 years general experience including at least eight years specialized experience. Minimum 5 years of quality management experience, ideally within a DoW or defense-related environment. Strong expertise in documentation control, auditing, and root‑cause analysis for problem resolution. Experience establishing, running, and improving QMS in compliance with ISO 9001 or CMMI. Proficiency in problem‑solving methodologies such as root‑cause analysis, Ishikawa (fishbone) diagrams, or 5 Whys. Strong attention to detail and ability to manage a high volume of documentation and auditing requirements. Excellent organizational and project management skills. Ability to communicate and present findings, recommendations, and performance metrics effectively. Preferred Certifications ISO 9001 Lead Auditor Certification Six Sigma Green/Black Belt Certified Quality Manager (CQM) CMMI Associate or Professional Certification Additional Requirements Candidate must meet Germany TESA requirements as follows: Bachelor’s Degree and three (3) years of recent specialized experience. Associate Degree and seven (7) years of recent specialized experience. No degree and 11 years of recent specialized experience. Benefits Growth: AI-powered career tool that identifies career steps and learning opportunities. Support: Internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401(k) with company match, competitive pay, and paid time off. Community: Award-winning culture of innovation and a military-friendly workplace. #J-18808-Ljbffr