Front Desk Administrator
Plumides, Romano & Johnson, PC
Throughout our history, PRJ Law’s mission has been to learn and understand their clients’ needs and the factors affecting them. When so much is at stake, whether you are facing criminal charges, going through divorce or have been seriously injured, PRJ prides themselves on the experience, expertise and resources of their team and their ability to help clients find a solution. The Front Desk Administrator is the first point of contact for clients, customers, visitors, etc. Although this position is primarily client-facing, it also serves as back office support for the entire staff when needed. The role requires you to work onsite Monday through Friday from 8:30 PM to 5:30 PM. WHAT YOU WILL DO Client Service Welcome all visitors in a professional and accommodating manner. Function as the primary receptionist, fielding and transferring all incoming calls. Ensure office common areas are property stocked and maintained. Operations Schedule clients with the appropriate attorney based on type of case. Provide new client with appropriate forms based on case type. Copy, scan and distribute documents the client brings to consultation. Complete appropriate paperwork to accept payments from client. Process outgoing mail and distribute incoming mail. Ensure office equipment is properly maintained, i.e., copier, shredder, etc. Mange office supplies and keep stocked. QUALIFICATIONS Excellent time management skills, organization, and the ability to multi-task and meet deadlines. Computer/technical literacy and proficiency in Microsoft Word, Outlook, and Excel. Effective communication skills (written and verbal). Demonstrates courteous and professional demeanor with team and clients and is able to communicate calmly and clearly with individuals who are in a stressed state. Highly detailed, organized and able to shift priorities quickly with strong follow-through skills. Able to work in a fast-paced environment calmly. Be able to transfer and apply relevant knowledge, experience, and skills to the role. Be a proactive self-starter and have the ability to work with minimal direction. REQUIREMENTS 1-3 years of experience minimum. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Plumides, Romano & Johnson, PC is an equal opportunity employer. #J-18808-Ljbffr
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