Behavioral Health Care Manager (United States)

About the Role

Centered Care is seeking a Behavioral Health Care Manager (BHCM) to support our Collaborative Care Management (CoCM) program serving older adults in Senior Living communities across the country. This is a remote, 1099 independent contractor opportunity for a behavioral health clinician who enjoys working at the intersection of behavioral health, geriatrics, care coordination, and integrated care. The only candidates to be considered will be: licensed psychologist (PsyD), LCSW, LMHC, LPC, or equivalent licensed mental health/ behavioral health professional.

The BHCM will review behavioral health assessments and clinical records, develop individualized care plans, monitor resident progress, collaborate with onsite Care Concierges and treating clinicians, and participate in structured psychiatric case review with a psychiatric consultant. You’ll help care teams address depression, anxiety, dementia-related behavioral symptoms, and other behavioral health needs using practical, evidence-based and nonpharmacological interventions.

This role is primarily asynchronous and care-management focused , with direct resident or caregiver contact provided when appropriate based on assigned responsibilities, resident needs, and scope of practice.

Current States of Coverage

We are currently seeking coverage in:

AZ | IA | IL | FL | IN | OH | VA | MI | NE | LA | PA | MS | TX

Additional states may be added as Centered Care expands, including:

OR | WA | NC | CO | GA | NM | TN

Candidates with multistate licensure are especially encouraged to apply.

What You'll Do

• Review clinical records, behavioral health assessments, caregiver observations, and behavioral trends to identify resident needs and inform care planning.
• Develop and update individualized behavioral health care plans with measurable goals, practical nonpharmacological interventions, and clear follow-up actions.
• Partner with onsite Health & Wellness teams, Care Concierges, treating clinicians, and other members of the care team.
• Guide Care Concierges in implementing behavioral strategies and brief, evidence-based psychosocial interventions within their training and assigned responsibilities.
• Monitor symptoms and response to interventions using validated tools such as PHQ-9, GAD-7, RAID, CMAI, and CSDD, as appropriate.
• Participate in structured psychiatric case review and present residents with persistent or worsening symptoms to the psychiatric consultant.
• Communicate clinical recommendations to treating clinicians and track follow-through.
• Support resident engagement, continuity of care, and progress toward individualized care-plan goals.
• Identify and escalate urgent behavioral health concerns or changes in clinical status according to established protocols.
• Maintain accurate and timely documentation of chart reviews, care plans, communications, interventions, follow-up, and time worked.
• Maintain clinical systems and tracking records to support quality monitoring and CoCM documentation requirements.

What We're Looking For

Required:

• Active, unrestricted independent clinical licensure as a licensed psychologist (PsyD), LCSW, LMHC, LPC, or equivalent , as applicable to the state(s) served.
• Current licensure, compact eligibility, or ability to obtain licensure in Centered Care's priority states.
• Experience in behavioral health assessment, care planning, and care coordination.
• Experience working with older adults, individuals living with dementia, and/or people with complex chronic medical conditions .
• Ability to translate clinical assessments and chart information into practical, individualized behavioral health care plans.
• Strong clinical documentation, communication, organization, and interdisciplinary collaboration skills.
• Comfort working remotely with electronic health records and telehealth technology.

Preferred Experience

• Multistate licensure or applicable compact authorization.
• Experience working in Senior Living or other geriatric settings .
• Experience with CoCM, integrated behavioral health, or measurement-based care .
• Experience with dementia-related behavioral symptoms and nonpharmacological interventions.
• Experience with asynchronous clinical chart review.
• Experience coaching nurses, med techs, Care Concierges, or other onsite care team members.

Compensation & Schedule

$40–$60 per hour , depending on credentials, clinical experience, CoCM experience, and multistate licensure.

• 1099 independent contractor
• Remote
• Approximately 15–20 hours per month
• Flexible scheduling based on program needs
• Compensation based on documented time worked
• No guaranteed hours

Why Centered Care?

Centered Care is a tech-enabled clinical services organization dedicated to helping seniors live healthier, more connected lives in Senior Living communities. Our integrated healthcare platform brings together clinical teams, Senior Living communities, residents, families, and healthcare providers to deliver better care—together. Through personalized, whole-person care and outcome-focused clinical programs, we help seniors age in place while giving care teams the tools and support they need to make a meaningful difference.

At Centered Care, behavioral health is part of whole-person care—not something that happens separately from the rest of a resident's healthcare. You'll have the opportunity to work alongside an interdisciplinary team and help translate behavioral health expertise into practical strategies that can be implemented where seniors live and receive care every day.

Equal Opportunity

Centered Care is committed to fostering an inclusive environment for all team members and residents. All qualified individuals will be considered for opportunities in alignment with applicable laws and organizational protocols.