Scheduler - Surgical

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Scheduler Position Summary

The Scheduler is responsible for securing clinical information to accurately schedule surgical procedures. The patient is pre-registered in the hospital information system to enable pre-certification of the procedure prior to the day of the procedure.

Scheduler Position Requirements

• Must be able to organize effectively, work under restraints of time and pressure while maintaining accuracy.
• Must communicate effectively and have attention for detail.
• Must accept change on a routine basis.
• Exact identification of patient is essential.
• Must be able to review and critically analyze data to ensure accuracy.
• Requires four months on-the-job training

Experience

• One to two years medical /business office experience.
• Computer experience and keyboarding (typing) required.
• Experience in healthcare billing, collection, or registration preferred.
• Customer service experience preferred.
• Professional communication and phone skills required.
• Ability to work independently and accountably.
• Six months to one year medical/business office preferred experience.
• Medical terminology and/or medical work related knowledge preferred.

Education

• High school graduate or equivalent required.
• Courses in computer, office or public relations preferred.

Scheduler Schedule

• Expected to work Monday through Friday and weekends as needed.
• Must be willing to work in an emergency.

Scheduler Benefits

• At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.
• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.