Office Administrator

Company Description Floor Coverings International is North America’s leading in-home designer floor coverings brand, focused on delivering a distinctive experience for every customer. The company specializes in residential, personalized flooring solutions, including selection, design, and professional installation. Team members collaborate closely with homeowners to bring customized flooring visions to life. The culture emphasizes service, quality, and a consultative approach that sets the brand apart from other floor covering companies. Joining the team means contributing to a customer-centric environment where craftsmanship and design are highly valued. Role Description The Office Administrator is a full-time, on-site role based in Fredericksburg, VA. This role is responsible for handling day-to-day office operations, including managing incoming calls and emails, scheduling appointments, coordinating calendars, and maintaining organized records and files. The Office Administrator will greet and support customers, assist with project documentation, process invoices and payments, and work closely with sales and installation teams to ensure smooth job coordination. Daily responsibilities also include managing office supplies, overseeing basic office equipment needs, and preparing reports or updates for management. The role requires a proactive, detail-oriented individual who can support a busy service-focused environment and contribute to a positive customer and team experience. Qualifications Strong office administration and administrative assistance skills, including organizing records and managing schedules. Ability to operate and troubleshoot basic office equipment such as printers, scanners, and phone systems. Excellent communication skills for interacting with customers, team members, and vendors. Proven customer service experience, with a focus on professionalism and problem-solving. Comfort working in a fast-paced, service-oriented office environment. Proficiency with common office software (e.g., Microsoft Office or similar tools) and basic data entry. Strong attention to detail, reliability, and ability to prioritize multiple tasks. High school diploma or equivalent required; additional education or experience in office administration is beneficial. Experience in home services, construction, or interior design industries is a plus. #J-18808-Ljbffr