Inbound Customer Service Agent-Bodewell Remote

About the Role This 100% remote Inbound Customer Service Agent position is located in the United States and supports GE Appliances owners, balancing customer service and inbound sales. Shift & Compensation Assigned Shift: Monday, Tuesday, Thursday, Friday, 7:00 AM – 5:30 PM CST (4 days, 10 hours per day). Training shift: 9 weeks, Monday through Friday 8:00 AM – 4:30 PM CST. Base pay: $15.00/hour plus incentives based on quality scores; paid weekly. Responsibilities Provide product information, registration support, and service, parts, delivery, and dealer location inquiries. Troubleshoot and resolve owner issues through sales, service, referrals, and concessions. Maintain owner records and log complaints, actions, and resolutions. Provide feedback to Quality and Training to improve procedures. Adhere to safety policies and support other business areas as needed. Participate in shift bidding twice a year and be available for any shift during business hours 7 AM – 7 PM CST. Qualifications & Experience One‑year relevant experience in a customer‑service or sales environment. Self‑starter with initiative, strong follow‑through, and decision‑making skills. High concentration and attention to detail. Excellent verbal, written, and interpersonal communication. Ability to interact with owners at all levels within the organization. Integrity and willingness to seek leadership guidance. Comfortable navigating multiple web‑based systems. Computer skills including MS Office Suite. Remote Work Requirements Dedicated, quiet workspace suitable for dual monitors, keyboard, mouse, cords, and ethernet. Local internet connection with ethernet; no satellite, prepaid, or DSL allowed. Internet Speed Requirements Ping 50 Mbps or lower. Download 50 Mbps or higher. Upload 15 Mbps or higher. Benefits & Perks Paid on‑the‑job training and mentoring. Work‑from‑home opportunity (equipment provided). No weekend shifts. Paid time off. Medical, dental, vision, and prescription benefits eligibility on day one. 401(k) program with company match. Short‑term and long‑term disability. Life insurance. Appliance discount program. Tuition reimbursement. Gym membership reimbursement. Career growth opportunities. Locations United States: Memphis, TN; Columbia, SC; Columbus, OH; Jackson, MS; Louisville, KY; Nashville, TN; Oklahoma City, OK; Salt Lake City, UT; Sioux Falls, SD. Equal Opportunity and Accommodation GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to View email address on click.appcast.io. #J-18808-Ljbffr