Sr. Manager, Payments Governance Advisory (Hybrid)

Sr. Manager, Payments Governance Advisory (Hybrid) The Enterprise Payments Governance and Oversight team is seeking a dynamic Senior Manager leader who will play a pivotal role defining and implementing the future of payments governance and risk management to provide stronger oversight across the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, working across Lines of Businesses to consult and provide solutions on how they can remediate some of the biggest payments-related challenges while enabling business objectives. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role critically works with colleagues in 2nd line Compliance, First line Risk Offices and lines of businesses to define the risk levels, procedures and structure matches best in practice governance frameworks. You will work with smart, talented people who will challenge you to excel. General Responsibilities Lead a team of governance advisors to support Enterprise wide payment risk management across business objectives. Partner with stakeholders across Line of Businesses, Operations, Product, Technology and Risk Offices to advise on integrating payment risk management across new products, use cases, and critical initiatives. Provide expertise and thought leadership in how payments are evolving external - including providing competitive, new technology, regulatory and industry perspectives. Identify payment risk related trends and drive insights on the health of the payment type and identify opportunities for risk mitigation. Ideal Candidate Visionary leader capable of driving organizational change and shifting team mindsets toward proactive partnership Subject matter expert with deep knowledge of evolving payments industry trends, technologies, and global regulatory landscapes Strategic influencer with the ability to navigate complex organizational structures and build consensus at the highest levels of leadership Proactive risk manager who anticipates challenges and provides strategic, consultative solutions to internal LOB partners Ability to manage a team - balancing the delivery of existing routines with opportunities to drive strategic long term value through internal consulting. Excellent analytical, problem-solving, and project management skills. Location West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) - this role is Hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually. Basic Qualifications Bachelor’s Degree or Military experience At least 3 years of experience in risk management, audit, or governance At least 4 years experience working in the financial industry At least 5 years of experience supporting, partnering and interacting with internal and external stakeholders At least 3 years of people leadership experience Preferred Qualifications Master’s degree At least 5 years of experience in risk management At least 5 years of project management experience leading cross functional projects and programs At least 6 years of experience managing senior stakeholders At least 3 years of experience working in payments At least 5 years of people leadership experience At least 3 years of process management experience Accredited Payments Risk Professional (APRP) certification Salary McLean, VA: $177,700 - $202,800 for Sr. Risk Manager Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Equal Opportunity Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Other Information Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. #J-18808-Ljbffr Capital One Group