Residence Life Coordinator

Job Description Summary

The Residence Life Coordinator is responsible for the daily front desk operations of residence life, and independently coordinates and leads a high-quality Residential Life programing, and front desk operations. The Residence Life Coordinator supervises Graduate Assistants, coordinates residential programming, and responds to on call situations as they arise. In addition, the coordinator oversees administrative processes within the residence halls, educates students on community standards, and supports the University's retention efforts by closely monitoring and supporting students in their care. This position requires significant interaction and collaboration with many college partners. Reporting to the Assistant Director of Residence Life. Coordinator position opening. The Area Coordinator is a professional, full-time, live-in staff member within the Office of Student Affairs.

Job Description

DUTIES AND TASKS:

• Assist in staff hires, trains, mentors, and supervise a team of 6 Graduate Assistants as they develop as leaders and serve the residential population.
• Facilitate large-scale department wide events, programs and initiatives offered to the entire campus community relating to topics around leadership, collaboration, innovation, adaptability, sustainability, community engagement, and more.
• Participate in a rotating duty schedule, providing on-call/on-duty emergency and crisis response for students.
• Provide facilitation for conflict resolution issues, assist students, and refer students to appropriate University and community resources.
• Provide in-person response to critical incidents and maintain on-going student follow-up until reasonable care is provided.
• Serve as first contact to students and parents in dealing with interpersonal concerns.
• Provide consistent coaching, feedback, and professional development for Graduate Assistants.
• Develop meaningful working relationships with Graduate Assistants through one-on-one's and staff meetings.
• Promote student learning through initiatives that enhance belonging, wellness, and intercultural engagement.
• Respond to crises, behavioral concerns, and emergency situations with professionalism and empathy.
• Understand and uphold the Student Code of Conduct and the Guide to Residence Hall Living.
• Participate in department-wide processes including hall openings and closings, health and safety inspections, damage billing, and housing selection.
• Manage a budget used for programming and student staff development within their assigned area.
• Maintain accurate data, reports, and assessment outcomes for assigned functional areas.
• Demonstrate a commitment to Saint Leo University's institutional goals.
• Attend departmental, divisional, and institutional meetings, and serve on committees as assigned.
• Marketing for the department
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Must be a positive, contributing member of the Saint Leo University community, recognizing the University's Catholic Benedictine values.
• Must be an ethical person with strong values of integrity and confidentiality.
• Excellent written, oral, interpersonal and organizational skills.
• Ability to establish priorities and manage time wisely.
• Willingness to embrace new technologies and innovative organizational practices.
• Excellent customer service and communication skills with team members, students' families, and colleagues.
• This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.

Knowledge:

• Knowledge of or the ability to learn quickly the Saint Leo University software programs such as Workday, Residence by Symplicity and Microsoft Office and excel.

Skills:

• Strong administrative and communication skills.
• Strong customer service skills.
• Strong technology and marketing skills.

Abilities:

• Lifting, bending, and pulling equipment is required in the process of setting up or taking down equipment used for special events.
• Position requires extensive walking (both indoors and outdoors) and climbing stairs, lifting, carrying, or moving of equipment and furniture up to 50 pounds, bending at the hips and knees, crouching, kneeling, stooping and similar movements may also be required.
• Ability to supervise and lead a team or student group.

Minimum Qualifications:

• Bachelor's degree required with one-year full-time experience. Master's degree is preferred in Student Personnel or related field.
• One (1) year live-in residence life experience preferred.
• Previous supervisory experience preferred.

ENVIRONMENT:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo