Customer Service Representative

Overview TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. Schedule: Monday – Friday 8:00am – 5pm, and half days on Saturdays. What We Offer Starting pay: $14 per hour PLUS bonuses! Hands-on training and development Career advancement opportunities Responsibilities Provide outstanding customer service on all calls and inquiries submitted online Recommend moving services and products based on cost, availability and customer specifications Input information into internal software to provide accurate moving estimates and schedule moves; comply with federal, state, and local legal requirements Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns Prepare all move-related paperwork and documents All other duties as assigned Requirements High school diploma or GED; associate’s degree in a related field is preferred At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable Excellent customer relations skills: effective listening and communication Creative problem solving abilities Exceptional organization + time management skills; can adjust priorities as needed Confidence to initiate customer contact, and comfortable asking for the sale Strong team player who works productively with a wide range of people and personalities Basic computer/keyboarding skills Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values Bilingual is a plus Willing to submit to a pre-employment drug test and background check This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise located in Corpus Christi, TX. The employer at this location is Ten Plus One, Inc. #J-18808-Ljbffr