Customer Service Rep(06750) - S.Staples

Customer Service Rep(06750) - 2714 S.Staples Part‑time JOb Category: Store Customer Service Rep About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you. Job Requirements You must be 16 years of age or older. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk‑in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training: Orientation and training provided on the job. Communication Skills: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person. Essential Functions/Skills: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36 °F in cooler to 90 °F and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk‑in cooler. Heat from hot surfaces/tools from oven up to 500 °F or higher. Sharp edges and moving mechanical parts. Sensing Talking and hearing on telephone. Near and mid‑range vision for most in‑store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Requirements Standing: Most tasks are performed from a standing position. Walking: For short distances for short durations. Surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting: Paperwork is normally completed in an office or at a desk. Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the employee using a hand truck. Deliveries may include ingredients and supplies weighing up to 50 lb with dimensions up to 3' × 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying: Large cans weighing 3 lb, 7 oz, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 lb is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 lb per tray. Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"–30" and requires a force of up to 7.5 lb to push. Trays may also be pulled. Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Raising: Duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day. Reaching: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on signs, and lift objects. Hands: Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Machine Tools: Team members may be required to use pencils, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Job Location #J-18808-Ljbffr