Medical Office Assistant Bilingual

divh2Providence Center Medical Office Assistant Bilingual/h2pThe Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting./ppThe Providence Center Medical Office Assistant Bilingual will greet visitors, schedule appointments, respond to telephone callers and take messages./ppDuties and Responsibilities:/pulliCollect demographic data, verify insurance coverage, amount of outstanding deductible, and collect fees as appropriate./liliInteract with Access/Intake staff to facilitate the pre-admission process./liliEnter and confirm all demographic and insurance information./liliDetermine and collect deductibles and copayments, as appropriate./liliRespond to incoming telephone calls from outside agencies, insurance companies, staff and consumers./liliRefer to the appropriate staff member, service component or community resource./liliCandidate must be able assist and retrieve all documents in a timely fashion so the client can be seen for their access appointment./liliCover for lunches at main reception and for staff sick and vacation time./liliServe as a resource to staff regarding the Hispanic/Latino community./liliProvide education and communicate on community resources and cultural matters./liliInterpret/translate both language and cultural concerns for staff and other community service providers, as appropriate./liliOther duties as assigned or required./li/ulpRequirements:/pulliHigh school diploma with a business background and two years experience with third party reimbursement; or equivalent combination of education and experience required./liliMust be able to multitask and work in an extremely busy environment./liliMust also possess great typing skills, spelling, and grammar./liliExcellent communication and customer service skills required./liliGeneral computer experience also required./liliBilingual Spanish required./liliPosition may require driving. Must have valid drivers license, registration, current inspection and insured automobile./li/ulpCare New England Health System (CNE) and its member institutions; Butler Hospital, Women Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health./ppAmericans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis./ppEEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status./ppEthics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values./p/div