Bartender

Job Description

Job Description

Do you have a passion for crafting the perfect cocktail and creating memorable guest experiences? Journeyman Distillery is looking for a Bartender who thrives in a fast-paced, in-person work environment! With a focus on hospitality and authenticity, we want you to bring your expertise and creativity to our bar. Whether you're shaking up a signature cocktail or introducing a guest to our rich selection of craft spirits, you’ll be a key player in elevating Journeyman Distillery's reputation as a leader in hospitality! Come be a part of something historic and help us push forward as we grow!

Basic Function: Ensure that all newly seated guests receive immediate attention, take their orders and serve their food and beverage requests promptly and courteously.

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.

CORE VALUES

GRIT MAKES GREAT

• We believe that no challenge is too big and we take pride in hard work.
• Grit is our foundation - perseverance through adversity, strength in difficulty, and a relentless drive to succeed.
• Challenges are opportunities in disguise and we welcome them with determination and resolve.
• Nothing great happens by taking the easy route.

ALWAYS A JOURNEYMAN, NEVER A MASTER

• 'Good enough' isn't in our vocabulary.
• We are committed to constant improvement and the pursuit of excellence in distilling, brewing, and hospitality.
• Mastery is a moving target - and we embrace the grind, knowing the journey itself is what pushes us forward.

1st CUSTOMER

• Exceptional service defines us - through every touchpoint, every day (362 a year), until the last second and beyond (59:59+).
• This mindset extends to how we treat vendors, partners, and each other.
• 1st Customer is our culture - and our legacy
• As storytellers and champions of Journeyman, we embody the values we stand for, through every interaction.

Ambassador

• Taking pride and ownership in your work
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity
• Extending common courtesy to self, employees, vendors, and guests 
• Being an evangelist and promoter of the company and brand

A LITTLE ABOUT OUR CULTURE:

• Journeyman is an in-person work environment. We believe in face-to-face interaction, collaboration, and problem-solving.
• Journeyman is a non-smoking workplace. We believe in productivity and in your good health.
• Journeyman's purpose is to serve our guests. We are open 362 days per year, including the 3 major summer holidays.
• Journeyman believes in a strong work ethic! We work hard, push forward, and are focused on growing something special!

At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off – begins accruing on Day 1
• 401(k) with Employer Match available
• Medical Insurance – 30+ hours/week
• Dental, Vision, Life, Supplemental Insurance options – 20+ hours/week
• Free Quarterly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• Employee Discount
  • 50% discount on meals as approved by manager during scheduled work shifts
• Monthly Founders' Tour with Bill Welter
• Annual Employee Putting Competition
• Annual Employee Holiday Party

PRINCIPAL DUTIES:

• Make sure that the bar is clean before opening.
• Greet all guests with an appropriate and warm greeting.
• Prepare alcoholic or non-alcoholic beverages.
• Stay customer focused and nurture an excellent customer experience.
• Interact with customers, take orders, serve food, and drinks.
• Be knowledgeable of menus, current selections, and any specials.
• Assess customer needs and preferences to make recommendations.
• Mix ingredients to prepare cocktails.
• Make syrups, juices, prepare kegs, and any other mixers necessary.
• Contribute input to helping team build cocktail menus.
• Restock the bar with syrups, liquor, glassware, juices, etc. Make sure that everything is at the bar, and that there are enough backups for shift.
• Check customer identification to confirm they are above the legal drinking age.
• Collect empty glasses from the bar.
• Wash all glassware.
• Keep bar area clean and wiped for arrival of new guests along with keeping the workspace clean throughout the duration of your shift.
• Comply with all food and beverage regulations.
• Uses the proper garnishes, china, glassware and flatware for all food and beverages.
• Responsible for communicating guest food allergies to the kitchen as you become aware of them.
• Handle and count cash, make accurate change, record credit cards from guests, as well as member charges, as prescribed by the food and beverage manual.
• Verify the accuracy of prices, State and Federal taxes, tips and other charges on all guest checks and accurately operate the point of sale system.
• Maintain responsibility for all guest checks issued and immediately notify your supervisor of any walk-outs.
• Performing basic cleaning tasks as needed or as directed by supervisor.
• Filling in for absent staff as needed.
• Responsible for ensuring work area(s) are stocked with items that will be needed while on shift.
• Ensure that work stations are properly refilled at the end of every shift.
• Assist with special events as requested.
• Handle any problems that might arise both courteously and professionally.
• Consistently adhere to grooming and appearance standards set by the company.
• Understand and can communicate to guests our available food and beverage products, as well as Journeyman accommodations and services.
• Must have some familiarity with basic food prepping procedures and cooking methods.

Requirements

• Must be 21 years of age or older.
• Must hold or have an applied for employee permit to serve alcohol.
• Ability to visually inspect food and beverage orders, read order forms and ensure that orders comply with the customer’s request.
• Ability to stand for 6-8 hours
• Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five hours without sitting.