Customer Care Team Member
Jobtailor
Handle client's customer service, technical support, billing, retention and product related inquiries with empathy and patience Ask probing questions and use critical thinking to determine root cause of the issue Clearly document the caller's inquiry, troubleshooting steps taken and resolution/next steps Compose professionally written emails and follow proper escalation procedures Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools Requirements Clear and understandable communication through verbal and written English Must reside in one of the following states: AR, FL, GA, KS, NC, OH, OK, PA, SC, TN, TX, VA Your own desktop or laptop computer with Windows 11 Operating System (Sorry No Apple, Chrome OS, or Tablets) Additional Monitor (2 monitor minimum requirement) Wired USB headset Ability to connect an ethernet cable to a wired modem connection (wireless and Wi-Fi modems are not allowed) Windows 11 Operating system Additional Monitor Smartphone for two-factor authentication Attached or embedded webcam on your personal device Strong customer service skills Analytical thinking and problem-solving Ability to navigate multiple windows and applications to provide accurate information to end user Ability to work flexible shifts based on business needs Familiarity with troubleshooting iOS (iPhone/iPad), Android (Handset/Tablet), Gaming Consoles (Xbox, PlayStation), Smart TVs (Samsung, Vizio, Amazon), Streaming Devices (Roku, Firestick) and Computer Browsers (Firefox, Chrome) High school diploma or equivalent Must pass all assessments, system, and background checks. Core Competencies Demonstrates strong customer service skills and analytical thinking to effectively troubleshoot and resolve client inquiries across various technical platforms. Proficient in clear communication and documentation while utilizing multiple web-based tools for customer support. Highest-signal resume keywords Customer Service Skills Analytical Thinking Technical Troubleshooting Windows 11 Operating System Familiarity with iOS and Android Devices ATS Optimization Keywords Hard Skills Technical Support Troubleshooting Problem-Solving Documentation Multi-Application Navigation Soft Skills Empathy Patience Clear Communication Certifications & Qualifications High School Diploma or Equivalent Industry Keywords Customer Inquiries Billing Support Retention Escalation Procedures Flexible Shifts Tools & Technologies Web-Based Tools Wired USB Headset Ethernet Connection Smartphone for Two-Factor Authentication Webcam #J-18808-Ljbffr Jobtailor
$14 - $16 per hour
...our founder, Joe Tortorice Jr. said, "We're in the people business. We just happen to make sandwiches." Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co‑workers to ensure an out‑of‑this...SuggestedLocal areaFlexible hours$16 - $30 per hour
...the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail...SuggestedHourly payPart timeWork at officeRemote workWork from homeFlexible hoursJobconversion, LLC
Florida, NY3 days ago- ...Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System... ..., collaboration, and innovation. Every team member plays a vital role in fulfilling our... ...for those we serve through Exceptional Customer Service, Proven Outcomes, and Seamless Care...SuggestedTemporary workWork at office
Integrated Home Care Services Inc
Florida, NY1 day ago - ...Serve as the primary point of contact for customer and dealer inquiries Resolve customer concerns with professionalism and empathy Provide... ...professionalism Strong analytical and troubleshooting abilities Team-oriented and adaptable in a changing environment Reliable with...SuggestedWork at office
Jobtailor
Florida, NY2 days ago - ...leave, vacation accrual, paid sick leave, and more. Overview The Customer Advocate supports customers in resolving issues related to self‑... ...with local pay transparency requirements, please contact the SGWS talent acquisition team at ****@*****.*** #J-18808-Ljbffr...SuggestedLocal areaFlexible hours
Women of the Vine & Spirits
Florida, NY1 day ago - ...helping people move forward. Our team is dedicated to creating... ...feel encouraged, confident, and cared for throughout their journey. We’re currently hiring Customer Care Specialists to guide individuals... ...communicate updates with team members Create a welcoming, calm...Full timeCurrently hiring
Serenity Healthcare, LLC
Florida, NY1 day ago - ...The Customer Care Specialist, Level 5, acts as a centralized contact for current and former residents regarding lease renewals, delinquent... ...position works closely with centralized operations and on-site teams to ensure consistent, professional, and effective resident...
TBG | The Bachrach Group
Florida, NY3 days ago - ...HomeTeam is seeking a Customer Service Representative to be the friendly face of the company for homeowners and builders. You will provide pricing for services, schedule pest-related work, research issues, and resolve billing questions while using Route Point software...
Western Pest Services
Florida, NY3 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Florida, NY4 days ago - ...support pet owners with reliable knowledge and tools. As a member of our fast-moving, passionate team, you’ll help reshape an industry and improve the lives... ...to high standards of veterinary medicine, preventative care, client education, and compassionate patient handling....Full timePart timeWork at officeWeekend work
Barkera Corp.
Florida, NY1 day ago - ...Apple is seeking a Specialist to build brand loyalty and create owners of Apple products. You will deliver exceptional customer service, understand customer needs, and customize recommendations to enrich their lives. You will stay up to date on Apple's products and services...
Apple
Florida, NY3 days ago - ...are looking for the right person to add to our team as a full-time veterinary receptionist . We... ...who loves animals and loves to provide awesome customer service to pet parents. We want a Receptionist who is proactive in caring for our clients, willing to help others, and...Full timeLocal areaWeekend work
Seminole Trail Animal Hospital
Florida, NY18 hours ago - ...The TJX Companies, Inc. is seeking a retail associate to deliver a highly satisfying customer experience across TJ Maxx, Marshalls, HomeGoods and related stores. You’ll engage with customers, maintain a clean, organized sales floor, and assist in merchandising and checkout...Flexible hours
The TJX Companies , Inc.
Florida, NY1 day ago $18 - $20 per hour
...Customer Service Representative II - Goshen, NY This is an on-site... ...presentations to recipients and community members. - Educate recipients about... .... - Introduce managed care choices to recipients and aid... ...required. - Support fellow team members in managing and...Minimum wageContract workTemporary workWork experience placementLocal area$99.46k - $128.33k
...Agent: Healthcare Services /Medical Background Use your medical background to become an FBI special agent! The transition from health care to special agent is more than a career move—it’s an opportunity to upskill and become an expert in your field. At the FBI, you won’t...Work experience placementWork at officeLocal areaFederal Bureau of Investigation (FBI)
Florida, NY1 day ago$69k
...with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn and be... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Florida, NY7 days ago- ...laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent... ...the long-term care industry. THE ROLE: Customer Service Representative RESPONSIBILITIES:... ..., and HIPAA are upheld always. "Team Player" mindset a must! AHA IS PROUD TO...Work at office
$15 per hour
...This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for...Hourly payFull timePart timeWork at officeLocal areaMonday to Friday- ABOUT THE ROLE Our client is seeking a Customer Service Representative (CSR) to provide post‑sales and service support for existing insurance... ..., filing, and maintaining records. Collaborate with the agency team to ensure timely and accurate client service. QUALIFICATIONS &...Remote work
- ...the Region in a timely manner, while providing Industry leading customer service. Follow the “know your customer” protocol at all times... ...Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Customer...Full timePart timeMonday to Friday
$19 per hour
...total vocation - as individuals and as members of society - by creating an ever-growing... ...choice for our clients. We are seeking a Customer Care Representative who will provide exceptional... ..., high stress tolerance and resilience Team-oriented mindset Why You Will Love...Local area- ...Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is... ...a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long...Work experience placementLocal area
$21.51 - $23.94 per hour
...ask for an accommodation or an alternative application process. Customer Service Rep Full Time ADMIN SUPPORT 2 Attachments 30+ days ago... ..., collection of Property Tax or Tourist Tax. The support staff member will ensure that all transactions processed will comply with...Hourly payFull timeWork at officeLocal area- Primary Function Provide full customer account management regarding products and services, including pricing, availability, and shipping information. Serves as a primary point of contact for customers and responds thoroughly and timely to inquiries via phone, email, or...
- ...world through connecting and protecting our customers with inventive electrical solutions.... ...knowledge and information to assist the team, especially in the problem solving process... ...caregiver, personal and parental leave, back-up care services, paid time off including...Full timeTemporary workFlexible hours
$15 per hour
...For more information, please click on the following PDF:EEO . Customer Service Representative- Holler Classic Family of Dealerships Holler... ...and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a...Full timePart timeImmediate startFlexible hoursNight shiftAfternoon shift- ...accounts running smoothly? We're looking for a Customer Service Representative to be a trusted... ...and a reliable partner to our internal teams. In this role, you'll manage the full... ..., and resolutions; follows procedures carefully. Attendance & Punctuality — Maintains consistent...Work at office
$15.5 - $19.25 per hour
...sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high - together. We’... ...reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA), you are the friendly face that puts the...Hourly payLocal areaFlexible hoursShift work- We are looking for an experienced Customer Service Representative to be part of Purestar in... ...Group Life Insurance Health and Dependent Care Flexible Spending Accounts Paid Time Off... ...goals, we'd love to have you on our TEAM! Job Type: Full-time #J-18808-Ljbffr PurestarFull timeContract workFlexible hoursWeekday work
- ...Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer’s specifications to ensure the order is shipped in a timely manner. The Sales Support Representative will communicate extensively...Temporary workWork at officeFlexible hours
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