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Internal Communications Specialist

S&P Global HQ North America

Communications SpecialistThe Communications Specialist will support internal communications by translating business priorities into clear, engaging, and timely content for employees. This role is primarily focused on writing and editing internal communications, managing intranet content, and developing newsletters and recurring updates that keep employees informed, aligned, and engaged. They will work closely with internal subject matter experts to ensure that employees are informed and engaged.This role also requires comfort using generative AI tools to enhance productivity, streamline content development, and support message testing and optimization. It is well suited for a strong writer with 2–3 years of experience who is comfortable working in a fast?paced, highly collaborative environment.Key ResponsibilitiesContent Development & Writing Draft, edit, and proofread a wide range of internal communications, including leadership messages, enterprise announcements, organizational updates, FAQs, and executive correspondenceTranslate complex topics into clear, concise, and employee?friendly messagingUse generative AI tools appropriately to support drafting, editing, summarization, and message refinement, while ensuring accuracy, tone, and alignment with company standardsEnsure all internal content aligns with multiple brand voices, tone, and communications guidelinesIntranet & Channels Management Manage day?to?day publishing and maintenance of content on the company intranet, including posting announcements, updates, and feature storiesMonitor content freshness and usability, recommending updates or improvements to keep the intranet current and relevantPartner with stakeholders to gather content, ensure accuracy, and meet publishing timelinesNewsletters & Campaigns Develop and manage internal newsletters, including content planning, drafting, editing, and coordination of approvalsSupport internal communications campaigns tied to key business milestones, leadership announcements, governance updates, and employee initiativesCollaboration & Coordination Work closely with strategy and communications leadership, HR, Legal, and other functional teams to support enterprise?wide communications needsAssist with coordinating content calendars and tracking communications deliverablesSupport basic measurement and reporting on internal communications engagement when neededQualificationsRequired2-3 years of experience in communications, corporate communications, internal communications, journalism, or a related fieldExceptional writing, editing, and proofreading skills, with strong attention to detailExperience managing or contributing to intranet platforms and digital communications toolsFamiliarity with generative AI tools and an understanding of how to use them responsibly to support communications workStrong organizational skills and ability to manage multiple priorities and deadlinesDiscretion and professionalism when handling confidential or sensitive informationPreferredExperience supporting internal communications across multiple corporate voicesExperience developing newsletters or recurring editorial productsInterest in exploring new tools and technologies to improve communications effectivenessWhat Success Looks LikeEmployees receive timely, clear, and engaging communications that reinforce strategy and prioritiesInternal channels are well?maintained, easy to navigate, and consistently updatedCommunications processes are efficient, modern, and make smart use of available toolsIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.

Vacancy posted 4 days ago
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