Store Leadership & Customer Experience Manager
Burberry
Burberry is seeking a Store Supervisor in New York to lead the sales team and ensure exceptional customer experiences. You will coach staff, drive category performance, and partner with management to deliver the Burberry Experience on the floor. The role requires 1–2 years of supervisory retail experience, strong POS skills, and comfort with Apple devices. A dynamic, customer‑driven mindset and leadership presence are essential for success in this environment. #J-18808-Ljbffr Burberry
$27.7 per hour
Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY Join to apply... ...line sales. This role reports to the Store Manager. Primary Responsibility The... ...(s) and / or Associates All Store Leadership Team Responsibilities Include Leading...SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- Position Overview We are seeking a Customer Experience Assistant Manager for the Manhattan, NYC showroom, tasked with the strategic leadership and mentorship of a team comprising Concierges... ...environments; prior experience in store leadership or as a keyholder is desirable...SuggestedSeasonal workWork at office
$85k - $105k
...- $105,000 annually Position Summary: The E-Commerce Customer Experience Manager in this role is responsible for supporting and directly supervising... ...and app changes, fulfilment etc. Collaborate with leadership to help build and support the team/structure/process....SuggestedFull timeSeasonal workWork at office- ...most complex convenience stores, fleets and their... ...overall fuel yield. For our customers, we are the enterprise... ..., improving customer experience, mitigating fuel loss,... ...Customer Success Manager (Senior CSM), you will... ...Cloud's customer base and leadership Define and oversee...SuggestedFull timeRemote workFlexible hours
$90k - $120k
...integration providers to deliver property management and resident-experience technology — including Happy Property and Happy Force — to shared customers. Today, those customers are primarily... ...risks and opportunities to HappyCo leadership with the urgency and clarity this...SuggestedFull timeWork at officeFlexible hours$112,000 - $181,000 per day
...Series A AI-native employee management platform that runs itself payroll... ...they ever surface to a customer. Backed by $25M from Sound Ventures... ...decides what great customer experience looks like, builds the team... ...voice of the customer in leadership discussions and decision-...$110k - $130k
...retail across over 100 stores for 50 brands with ambitions... ...000-$130,000, based on experience About the Role This is not a multi-unit manager role with a fancier... ...partnership, and team leadership in one of the fastest-growing... ...with a focus on sales, customer experience, and...Remote workFlexible hours3 days per week$141.21k - $172.59k
...to do our best. Helping the customers and businesses we serve to make... ...that improve the customer experience by identifying root causes,... ...role reports to the General Manager of the Fidelity credit card... ...progress updates to senior leadership and executive forums with clarity...Full timeWork experience placementLocal area3 days per week- ...emerging clients through exceptional experiences and in store activation programs in strong partnership... ...visits to support directors, managers and associates, improve clienteling KPIs... ...team behaviors by providing boutique leadership teams with the right coaching tools and...Permanent employmentLocal areaRelocationFlexible hoursDay shift3 days per week
$26 - $28 per hour
...ROLE Location: Williamsburg store Status: Full Time... ...00/hr Position Summary : The Customer Experience Supervisor plays a key leadership role in delivering an exceptional... ...way. Working closely with Store Management, the Customer Experience Supervisor...Full timeSeasonal work- ...emerging clients through exceptional experiences and in store activation programs in strong partnership... ...visits to support directors, managers and associates, improve clienteling KPIs... ...team behaviors by providing boutique leadership teams with the right coaching tools and...Permanent employmentFull timeLocal areaRelocationFlexible hoursDay shift3 days per week
$135k - $167k
...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer Experience team is one of the company's most consistently... ...80% of inbound conversations on every channel. You'll manage the day-to-day health of the outsourced operation hands-...Full timeWork at officeLocal areaFlexible hoursShift work- ...technology company transforming how businesses manage customer engagement and operational workflows. Backed by experienced leadership and operating within a rapidly expanding... ...for an experienced Director of Customer Experience to lead the next evolution of their customer...
- Carnegie Hall is seeking a Manager, Customer Relations to oversee its omni-channel contact center. You will... ...to ensure a seamless ticket buying experience across phone, email, and live chat. The role emphasizes leadership, training, and operational reporting, with...
$20 per hour
...Have Fun in an amazing experience, filled with unlimited... ...are Wowing the Customer through personal contact... ...leading their assigned store to achieve and maintain... ...provided by the District Manager. Responsible for... ...with the entire store leadership team in merchandising...Hourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$75k - $95k
...guide our teams and actions. Customer First : We prioritize... ...entirely new category and customer experience - one that democratizes... ...: Customer Experience Team Manager We are seeking a Customer Experience... ...is a hands‑on, people‑first leadership role responsible for...Local areaRemote workWeekend work- ...and accidental damage protection experience for retailers and their customers. Founded in 2018, Mulberry has... ...is hiring a Customer Experience Manager to support the Director of Operations... ...with broad ownership across team leadership, claims quality and cycle times, escalations...Full timeImmediate startRemote workFlexible hoursShift work
- Mammoth Brands is seeking a Customer Supply Chain Manager to own end-to-end supply chain activities for... ...The role emphasizes cross-functional leadership, relationship management, and hands-on... ...execution across forecasting, replenishment, and store #J-18808-Ljbffr Mammoth Brands
- Harry’s is seeking a Customer Supply Chain Manager within the Retail team in New York, responsible for end-to-end supply chain leadership for one key Retail or Digital channel. You will drive... ..., OTIF performance, and oversee store-level operations and chargeback mitigation...
- The Assistant Customer Service Manager (ACSM) at Tops Market Store #453 in Spencerport, NY provides front-end leadership to deliver a friendly shopping experience and save customers time and money. The ACSM assists the Customer Service Manager as a goodwill ambassador,...
- ...systems designed to move and store value more... ...engineering, and product experience. Role Overview We're looking for a Customer Support Lead to build and... ...Support Operations & Team Leadership Build and lead the Customer... ...class support at scale Manage and optimize external...Live inWork from homeMonday to ThursdayShift work
$250k
...500 000,00Category: Product Management and Development, ExecutiveCompany... ...States, serving millions of customers across a broad portfolio of... .... The Digital & Client Experience (DCX) team sits at the heart... ...Channels & Platforms is a senior leadership role responsible for...Full timeTemporary work- ...Head of Client Experience About the Company Travel company delivering exceptional... ...with a strong background in customer-facing leadership to spearhead the delivery of exceptional... ...record in leading service operations, managing escalated customer concerns, and a strong...Remote work
$200k - $250k
...leader in Supply Chain Management and Omnichannel Solutions... ...based solutions span Customer Engagement, POS and Omnichannel Store Solutions; through to Warehouse... ...of Sale. Your domain experience will be deep within... .... You will have strong leadership experience, comfortable...Remote work- Position The CRM Manager will support CRM strategy,... ...personalized and elevated client experience. Through strategic... ...and cross-functional leadership, the CRM Manager will... ...performance data and store feedback to optimize... ...experience in CRM, customer management, client development...Work experience placementSeasonal workWork at office
- Oliver Wyman is seeking an Engagement Manager to lead client projects in Consumer, Telco, and Technology sectors. You will manage... .... The role requires 5-8 years of strategy consulting experience, leadership in teams, and ability to travel up to 50% globally. Expect...
- ...about delivering value for customers, improving a little bit every... ...Senior Director of Customer Experience—a experienced operator who owns... ...how we sell it. This is a leadership role reporting directly to... ...single CX function, build and manage regional teams and their...Work at officeLocal areaFlexible hours
- ...to crafting intuitive user experiences, we are pushing boundaries every... ..., data-obsessed Director of Customer Experience to lead and... ...Responsibilities Remote Contact Center Leadership Lead, scale, and... ...level standards, workforce management practices, scheduling, capacity...Temporary workRemote workFlexible hours
$155k - $220k
...environments, stay close to customers and the work, and build systems... ...for a Director of Customer Experience to build and lead the... ...a team of Technical Account Managers and Customer Experience Managers... ...health. This is a highly visible leadership role with the opportunity to...Work at officeWork from homeFlexible hours2 days per week- ...New York, NY is seeking an Assistant Store Manager to ensure outstanding customer service and operational efficiency. This role involves leadership responsibilities and direct interaction... ...candidates will have management experience in retail or hospitality and a strong...
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