Customer Relations Manager — Omnichannel Leadership
Carnegie Hall Corporation
Carnegie Hall is seeking a Manager, Customer Relations to oversee its omni-channel contact center. You will supervise Customer Relations staff, manage schedules, and collaborate with departments to ensure a seamless ticket buying experience across phone, email, and live chat. The role emphasizes leadership, training, and operational reporting, with a focus on exceptional customer service and adherence to accessibility and fraud controls. #J-18808-Ljbffr Carnegie Hall Corporation
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