Customer Relations Manager — Omnichannel Leadership
Carnegie Hall Corporation
Carnegie Hall is seeking a Manager, Customer Relations to oversee its omni-channel contact center. You will supervise Customer Relations staff, manage schedules, and collaborate with departments to ensure a seamless ticket buying experience across phone, email, and live chat. The role emphasizes leadership, training, and operational reporting, with a focus on exceptional customer service and adherence to accessibility and fraud controls. #J-18808-Ljbffr Carnegie Hall Corporation
- ...New York, is seeking a Director, Client Leadership to oversee integrated omni commerce campaigns... ...of marketing, exceptional client management skills, and the ability to drive business... ...abilities, and a Bachelor's degree in a related field. The position offers a competitive...Suggested
$121.32k - $194.22k
Mars United℠ Commerce is looking for a Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. This... ...position includes a diverse range of responsibilities, from team management to strategic planning and financial oversight. A competitive...Suggested- Din Tai Fung North America is looking for a Service Manager in Manhattan, responsible for overseeing the greeter and server teams to... ...at least 3 years of restaurant management experience, strong leadership skills, and the ability to train staff. Benefits include competitive...Suggested
$135.4k - $248.3k
The Trade Desk is seeking a leadership role in Client Services, based in New York, NY. The ideal candidate will have over 10 years of experience... ...in programmatic advertising and a proven track record of managing high-performing teams. Responsibilities include driving client...Suggested- ...a Director, Programmatic Media to lead our Performance Media omnichannel campaigns. You’ll translate complex programmatic concepts into... ...in programmatic media, pharma experience, and strong client leadership, with the ability to travel to the San Francisco client office...SuggestedRemote jobWork at office
$70k - $140k
CMI Media Group is seeking an Associate Director of Engagement Strategy in New York City. This role involves developing omnichannel media strategies to create engaging brand experiences while mentoring a talented team. The ideal candidate will have over 7 years of media...$121.32k - $194.22k
...seeking a proven Director, Client Leadership to oversee integrated omni... ...media, exceptional client management skills, and the ability to... ...implementation of strategic omnichannel marketing plans, including brand... ..., marketing, business, or related field Minimum 8 years...Temporary workFreelanceWork at officeLocal areaFlexible hours$18.5 - $23.5 per hour
...-BROOKLYN HEIGHTS, NY Deliver a customer centric shopping experience by managing and delivering effective front-end... ...and expectations. Lead the omnichannel processes. Maintain store recovery... ...Development of your team; utilize the leadership competencies for continued self-...Local areaNight shiftEarly shift$280k - $350k
...plan, a trained and coached manager, the most amazing team you’ve... ...where design drift, over‑customization, or fragmented decisions could... ...meaning. End‑to‑End Delivery Leadership: Lead the successful end‑to‑... ...salary is determined by job‑related experience, education/...Work experience placementSummer holidayLive outWork at officeLocal areaFlexible hoursShift work2 days per week$175.5k - $292.5k
...to deliver secure, seamless omnichannel experiences. Together, we help... ..., and C-suite relationship management. Responsibilities:... ...Operational efficiency Customer experience innovation Collaborate... ...) ~8+ years of account leadership experience managing complex...Temporary workRemote workFlexible hours- ...What You’ll Do: The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive... ...legal protocol and process necessary workflow. Provide leadership with regular updates on escalated issues. Review and support...Work from home
$125k
...restaurants and guests. Role Overview As the Manager of Restaurant Success at Seated,... ...partners. This is a hands-on, metrics driven leadership role focused on coaching performance,... ...to surface partner needs and improve the customer experience Support restaurants in NYC,...Work at officeFlexible hours$125k
Seated is seeking a Manager of Restaurant Success in New York City to lead a team focused... ...cross-functional teams to enhance the customer experience. The ideal candidate has at least... ...skills in account management and team leadership. The position offers comprehensive...$105k - $120k
...ENVIRONMENT As a CRM Manager, and part of the Clienteling... ..., elevate customer experience, and support... ...luxury client behavior, omnichannel CRM strategy, and customer... ...reports for regional leadership, headquarters, and key... ...Data Analytics, or a related field, or equivalent experience...Temporary workSeasonal workWork at officeLocal area- ...Role Description We are recruiting a CRM Manager to lead email and SMS marketing across... ...Insights, Analytics & Cross‑Functional Leadership Partner closely with the CRM Manager,... ...personalization, lifecycle marketing, and omnichannel retention strategies. Exceptional...Local area
$75k - $80k
...to acquire, grow, and retain customers more efficiently. Through... ...identity, intelligence, and omnichannel activation into a single platform... ...‑driven Client Success Manager who thrives on being a strategic... ...partner with Client Success Leadership on long‑term expansion...- STREET REACH INC is looking for a Jr. Client Account Manager in Manhattan, New York. This role offers a unique opportunity for professional... ...weekly pay, performance bonuses, and opportunities for leadership development. Join a company focused on nurturing your career and...Weekly pay
$75k
...are looking for: Amsive is hiring an Account Manager, Customer Experience , with prior experience in omnichannel marketing with a focus on Direct Mail campaigns... ...a strong desire to grow into senior client leadership within an omni-channel agency environment....Full timeWork at officeLocal areaRemote work$90k - $100k
...to acquire, grow, and retain customers more efficiently. Through... ...identity, intelligence, and omnichannel activation into a single platform... ...a key member of the Account Management team responsible for client... ...service, thought leadership and execution. The Account Manager...- ...the delivery of data-driven campaigns that align with business goals. The role requires deep experience in digital media, strong leadership, and a track record of creating innovative multi‑channel plans for complex clients. Travel and hybrid work options are supported...
- ...integrates retail media into broader marketing initiatives, requiring 10+ years of digital media experience and strategic leadership. The ideal candidate will manage substantial media budgets, mentor junior staff, and provide insights into market trends to optimize campaign...
- ...marketing transformations. Manage budget forecasts and performance... .... Showcase thought leadership in all client interactions,... ...with client goals. Monitor omnichannel campaign performance, ensuring... ...prioritizing client success with a customer-focused mindset that seeks...Local areaFlexible hours
- ...their audiences. We’re not just managing campaigns—we’re working at... ..., showcasing thought leadership in client interactions and using... ...operations to drive cohesive, omnichannel media strategies. Oversee... ...prioritizing client success with a Customer‑Focused mindset that seeks...Work experience placementLocal areaFlexible hours
- Sky High Marketing Inc. is seeking a Director of Sales for the West Coast to manage key client accounts and support the sales team. This role involves driving sales growth, providing leadership, and ensuring outstanding client service. The ideal candidate will have...Full time
$100k
...Director based in New York to lead the Client Services team. This senior-level role requires a passion for omnichannel marketing and a proven ability to manage complex client accounts. The successful candidate will drive client success through strategic communications...- ...delivering Net Asset Valuations (NAVs) effectively. The ideal candidate will manage daily workflows, support NAV preparations, and resolve client queries while demonstrating strong leadership and supervisory skills. Applicants should have 4-6 years in fund accounting,...Night shift
$155k - $165k
...for a Technical Success Manager to help us shape the... ...portfolio of strategic customers, partnering with... ...advertising ecosystems, and omnichannel data integrations.... ...stakeholders, senior technical leadership, and diverse large-... ...market location, job-related knowledge, skills,...Worldwide- ...The Role As an Engagement Manager in our Commercial Business Consulting... ...be building it. We help our customers bring treatments to patients... ...global engagements Account Leadership: Build and navigate senior... ...Planning, Product Launch, Omnichannel strategy, Segmentation and...Work at officeWork from home
$80k - $100k
...focused culture rooted in transformational leadership. Communities: Powering meaningful... .... About the Role As a Partner Success Manager, you’ll be the trusted growth strategist... ...Knowledge of programmatic advertising and omnichannel strategy. Experience working through...Full timeContract workLocal areaImmediate startRemote workMonday to Friday- ...an experienced Account Director specialized in multi-location client marketing. The role emphasizes leadership in cross-functional teams, comprehensive client management, and data-driven marketing strategies. Candidates should have 8+ years in marketing, with proven results...Casual workWork at office
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