Senior Knowledge Manager - ITIL, ServiceNow, Enterprise KM
DMI
DMI is seeking an experienced Senior Knowledge Manager in Atlanta to lead enterprise knowledge management initiatives across IT ops. You will govern documentation standards, establish governance for knowledge articles, and drive improvements in first‑call resolution and self‑service adoption. You will collaborate with Service Desk, Infrastructure, IAM, and Engineering teams to optimize knowledge processes, foster continuous learning, and ensure compliance with IT governance policies. #J-18808-Ljbffr DMI
Vacancy posted 1 day ago
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Atlanta, GA19 hours ago
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