Porter

Porter

The Porter is responsible for the upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings of multi-family residential apartments.

Core duties and responsibilities include the following. Other duties may be assigned.

• Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings.
• Maintains grounds, common areas, and amenities by picking up/emptying trash and debris, vacuuming, moping, pressure washing breezeways and commons areas, general cleaning as needed and other areas as directed.
• Removes trash from office areas and apartment community perimeter on a daily basis.
• Assists with market ready units, including remove trash from vacant apartments (trash outs) prior to make-ready.
• Assist Maintenance Supervisor/Community Director and/or perform assigned maintenance tasks in a timely manner.
• Assist in cleaning available apartments and/or models.
• Assist maintenance team with snow (as applicable) and leaves removal.
• Assist in trouble shooting/repair of mechanical, carpentry ad electrical problems.
• Complies with company standards and applicable laws including but not limited to; Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attends and participates in company safety meetings and required trainings and other safety related laws and requirements, and by reporting accidents and incidents promptly to supervisor.
• Reports known safety hazards, equipment, and customer concerns to supervisor.
• Responds quickly to emergency situations during work hours and on-call coverage.
• Follows established process for inventory of supplies and materials at the community, by tracking inventory used, returning unused inventory, and notifying supervisor about re-ordering needs. Supports cost saving initiatives by fixing rather than replacing parts when possible and not being wasteful with materials and supplies.
• Maintains high levels of customer service for prospects, residents, vendors, and associates.
• Performs other duties as assigned.

This position does not have direct supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

To perform this job successfully, an individual should preferably have knowledge of Microsoft Word, Microsoft Outlook, and internet software.

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

• Valid driver's license
• Valid automobile insurance

Bi-lingual is a plus

Basic computer skills

Strong customer service skills

Knowledge and ability to demonstrate basic workings of plumbing, electrical, landscaping, and irrigation systems

Ability to provide personal car to travel to and from properties and to transport various tools, such as ladders

Organizational skills, detail oriented

High performance standards

Good oral and written communication skills

Ability to multi-task and work efficiently

Proven record of working both independently and with supervision

Effective team player

Positive attitude

Ability to work weekends as necessary and respond to emergencies

While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus, and ability to see color.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; and outdoor weather conditions. The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places; and risk of electrical shock.

The noise level in the work environment is usually moderate.