Airport Shuttle Driver / Bellperson

Van Driver

The Hotel Van Driver is responsible for transporting guests to and from designated locations safely and promptly, ensuring a positive guest experience. This role requires a focus on safety, punctuality, and exceptional customer service.

Essential Duties and Responsibilities:

• Safely operate the hotel van to transport guests between the hotel and various destinations (e.g., airport, local attractions).
• Assist guests with loading and unloading luggage, ensuring it is secured properly.
• Maintain a professional and courteous demeanor at all times.
• Adhere to all traffic laws and safety regulations while driving.
• Conduct regular inspections of the vehicle, including checking tire pressure, oil levels, and other safety features; report any maintenance needs to the appropriate department.
• Keep the vehicle clean and presentable both inside and out.
• Maintain accurate records of trips, mileage, and fuel usage.
• Provide information to guests regarding local attractions, hotel services, and other inquiries.
• Communicate effectively with the front desk or other departments regarding guest pick-up/drop-off times.
• During down time, driver will own the welcome experience, help with luggage, keep lobby and entry clean, and help with restocking and maintaining Pantry.

Qualifications:

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Previous experience in a similar role is preferred but not required.
• Excellent customer service and communication skills.
• Ability to read, write, and speak English fluently.
• Familiarity with the local area is a plus.

Physical Demands:

• Ability to sit for extended periods while driving.
• Ability to assist guests with luggage, including lifting, carrying, and/or moving up to [specify weight, e.g., 50 lbs].
• Must be able to enter and exit the vehicle frequently throughout the shift.
• Ability to perform routine vehicle checks, including bending, kneeling, and reaching.

Work Environment:

• Work is primarily performed outdoors while driving or assisting guests with luggage.
• Exposure to various weather conditions (e.g., rain, snow, heat) is expected.
• Occasional evening or weekend shifts may be required.

Reasonable Accommodations:

The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Competitive hourly wage, commensurate with experience.