REMOTE Outbound Patient Coordinator (Call Center) (27)
Sanford Barrows Group
Overview REMOTE Outbound Patient Coordinator (Call Center) – Contract position that could go permanent. Must have medical/healthcare experience in outbound call center / customer service. Fully remote position with a 100% remote work environment.
Key Responsibilities Make outbound calls to patients to schedule appointments for a medical office
Confirm and update patient information in the scheduling system
Provide clear information regarding appointment details, preparation, and follow-up instructions
Handle patient questions or concerns professionally, escalating when necessary
Meet daily/weekly call volume and scheduling targets
Maintain accurate records of calls and scheduling outcomes
Requirements Minimum 1–2 years of call center experience (medical scheduling experience is a plus)
Strong phone communication and active listening skills
Ability to work independently in a 100% remote environment with reliable internet and quiet workspace
Proficient with computer systems and scheduling software
xmvmafu Employment details Job type: Contract (with potential to become permanent)
Seniority level: Associate
Job function: Customer Service
Industries: Hospitals and Health Care
Location: United States (Remote)
Remote working/work at home options are available for this role.
$35.36k - $49.92k
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