Bilingual People Operations Coordinator

People Operations Coordinator

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location:

• California Food Factory: 1850 Raymer Ave, Fullerton, CA, 92283 (N. Gilbert St and W. Commonwealth Ave.) | Monday to Friday (Weekends - rarely occasional)

Responsibilities:

The People Operations Coordinator provides administrative and operational support across a broad range of People Operations functions, including recruiting, onboarding, offboarding, employee records administration, training coordination, benefits support, compliance tracking, and employee services. This role serves as a key resource for employees and managers by delivering timely support, maintaining accurate records, and helping ensure compliance with company policies and employment regulations within a fast-paced ready-to-eat food manufacturing environment.

• Support recruiting efforts by posting job opportunities, screening resumes, scheduling interviews, and coordinating candidate communications.
• Assist with hiring activities, including preparing offer letters and pre-employment documentation.
• Coordinate pre-employment screenings and onboarding requirements.
• Coordinate new hire onboarding activities, including orientation scheduling, new hire paperwork, and employment eligibility verification (Form I-9).
• Ensure employee files and onboarding documentation are completed and maintained accurately.
• Assist with employee events, communications, and engagement activities.
• Assist with employee separations, exit documentation, and offboarding processes.
• Serve as a point of contact for employee questions regarding policies, benefits, payroll, and general employment matters.
• Escalate complex employee relations concerns to the People Operations Manager.
• Maintain employee files and documentation in accordance with company policies and applicable federal, state, and local requirements.
• Assist with HR audits, compliance tracking, and required reporting.
• Support compliance with California labor laws, food manufacturing requirements, and company policies.
• Coordinate employee training programs, including food safety, workplace safety, harassment prevention, and other required compliance trainings as well tracking and maintaining training records.
• Assist in scheduling and organizing development and learning opportunities.
• Partner with staffing agencies to coordinate onboarding requirements, attendance tracking, and compliance documentation for temporary employees.
• Work with corporate providing information to be recorded within HRIS and related systems.
• Generate routine reports and assist with data audits to ensure accuracy.
• Process employee status changes, promotions, transfers, and other personnel actions.
• Assist with communicating company policies, procedures, and People Operations programs.
• Support policy acknowledgment tracking and document retention requirements.
• Coordinate leave-related documentation and employee communications.
• Maintain leave records and assist with tracking leaves of absence under the direction of the People Operations Manager.
• Ensure required documentation is collected and filed appropriately.
• Support workplace safety initiatives and training programs.
• Assist with workers' compensation reporting, documentation, and claim tracking.
• Partner with Operations and Safety teams to maintain accurate records and follow-up documentation.
• Participate in People Operations projects and initiatives as assigned.
• May travel occasionally to support People Operations initiatives and training activities at other company locations.

Qualifications:

• Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Bilingual in English and Spanish is required
• 1-3 years of Human Resources, administrative, recruiting, or employee support experience highly preferred.
• Experience in manufacturing, food production, distribution, or a related environment preferred.
• Working knowledge of California employment laws and HR best practices preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• High level of professionalism, discretion, and confidentiality.
• Proficient in Microsoft Office Suite and HRIS systems.

Work Environment:

• Combination of office and food manufacturing environments.
• Regular interaction with hourly and salaried employees.
• Frequent walking through production, warehouse, and operational areas.
• Must be able to work in environments that may include varying temperatures, noise levels, and food production activities.
• Ability to sit, stand, walk, bend, and use standard office equipment throughout the workday.

Why you should join our team:

• Full-Time starting immediately at $23.00-25.00 per hour.
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Reap the benefits of a comprehensive compensation package with a bonus plan and group health benefits that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity and Inclusion: We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
• Lead the Sustainability Revolution: As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.