Renewal Coordinator

Job Description

Job Description

This position serves as the Licensing Renewal Coordinator. The Licensing Renewal Coordinator is charged with the responsibility of maintaining company's compliance with the laws, rules, policies, and procedures of renewal and reinstatement licensing of agents/brokers and consultants, and Insurance agencies. The position accepts and reviews license renewal and reinstatement applications, including any civil, criminal, or administrative background documents, and makes determinations as to a candidate's eligibility for renewal of a license as governed through the laws, rules, and policies of the company. The position also utilizes other databases when reviewing renewal applications. The position processes license reinstatement waiver forms needed for producers to take Laws & Regulations exam as a part of reinstating an expired license within one year of the license expiring. The position advises candidates on the reinstatement process and requirements and tracks a candidate's reinstatement progress. The position maintains the licensing renewal and reinstatement web pages at Company website.. The position works with system vendors in troubleshooting system errors; addressing insurance producer, consultant, or agency renewal/reinstatement concerns; and implementing system or process improvements. The position also manages all communications with internal and external stakeholders regarding producer, consultant, and agency licensing renewal/reinstatement questions, concerns, or initiatives. The position will review, along with manager, continuing education (CE) due-date extension forms and CE retirement exemption forms; and may serve as a back-up for the receptionist.