Commercial Operations Director

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionAbout the roleThe Commercial Operations Director role reports to the Vice President of Global Commercial Excellence within Amcor’s Global Growth Team. The role serves as a business partner to Amcor’s Sales & Marketing teams globally, driving commercial effectiveness, growth, and excellence. This role identifies key commercial priorities and proposes, aligns, and builds pragmatic, scalable commercial solutions by leveraging systems, tools, data, and cross-functional collaboration. This leader ensures global alignment of processes and capabilities while enabling commercial teams to operate with greater efficiency, consistency, and customer focus.Key Job AccountabilitiesAct as a commercial business partner to global Sales & Marketing teams, identifying priorities and enabling delivery of strategic growth initiatives that drive organic sales growth and profitabilityDrive commercial performance through pipeline optimization and data-driven insights, improving pipeline size, quality, velocity, and win ratesLead implementation and adoption of scaled processes, systems, and tools (including CRM and AI-enabled capabilities) to increase efficiency, visibility, consistency, and sales impact per sellerEnable standardized KPIs, reporting, and ways of working, reducing administrative complexity and increasing seller productivity and time in front of customersGenerate and translate market, customer, and competitive insights into actionable strategies that improve win rates, cross-selling, and overall growth outcomesImprove the end-to-end customer experience and buy/sell journey, increasing conversion, retention, customer value, and Voice of Customer outcomesLead and support change initiatives and capability building, strengthening commercial skills, accelerating tool adoption, and enhancing overall team effectivenessScale and standardize development and deployment of commercial tools, systems, and solutions to ensure consistent, global ways of workingQualifications/Requirements10+ years of relevant commercial experience (sales operations, strategy, marketing, pricing, or related fields)Bachelor’s degree required; advanced degree preferredBackground in B2B, manufacturing or packaging environments, with strong commercial acumenStrategy consulting experience is an advantageFunctional knowledge of sales capabilities, AI-enabled tools, data, Salesforce (strong hands-on capabilities), digital transformation, and change managementDemonstrated track record of delivering measurable business impactExperience leading in a matrix organization, including indirect leadershipAbility to influence and align stakeholders using data, insights, and business contextProven capability to connect strategy to practical, scaled executionStrong focus on talent development and building commercial capabilitiesOur ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)SummaryLocation: AF Miramar FLType: Full time