Salesperson / Service Advisor

Salesperson / Service Advisor

Big O Tires in Golden has an immediate opening for a Salesperson / Service Advisor. This is a full-time position (40 - 50 hours/week including Saturday). The right person for the job will have solid communications skills and is a natural leader that inspires others to perform at their best. You must be highly committed to delivering the best service experience to customers, and can meet the position requirements below. As a Service Advisor for a Big O Tires Service Center, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task while maintaining a friendly and professional demeanor. The position focus is on enhancing the customer experience, building loyalty and maximizing sales. Big O Tires in Golden is locally owned and operated for over 25 years. You will be working directly with the seasoned manager of the store with the opportunity to learn the skills necessary to advance your career. We offer a package of competitive compensation, health insurance, paid time off, uniforms and an atmosphere that makes it a great place to work. Big O Tires has an outstanding reputation and a long tradition of great service.

What we offer: We will provide you the tools, training and resources to help you succeed. We are an Equal Opportunity Employer with a benefits package that includes: competitive pay, health insurance, paid vacation and holidays, uniforms, continued training and advancement opportunity.

Position Summary

As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.

Essential Duties and Responsibilities

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

Qualifications

• 3 year minimum tire & auto service sales experience
• Strong auto service & tire sales knowledge
• Good leadership abilities and team building
• Excellent customer service and communication skills
• Strong organizational skills
• Proficient at preventive maintenance sales
• Maintain professional appearance at all times
• Have problem solving abilities and be a self-starter
• Multi-tasking abilities

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. Compensation: $50,000.00 - $70,000.00 per year