Licensed Bilingual Insurance Agent

Job Description

Job Description

Job Summary

Customer service Representative Licensed Insurance Broker

Fiesta Auto Insurance

Full-time

In-Office | San Antonio, TX, United States

The Opportunity

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Fiesta Auto Insurance promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Fiesta Auto Insurance we breed winners.

Responsibilities

• Assist clients in understanding and selecting appropriate insurance products.

• Achieve sales targets and contribute to team performance metrics.

• Continuously update knowledge of insurance products and industry trends.

• Manage and resolve customer inquiries and complaints effectively.

• Participate in training sessions to improve skills and knowledge.

• Develop and maintain strong relationships with clients for retention.

• Maintain accurate records of client interactions and transactions.

• Utilize CRM tools to track leads and manage customer relationships.

• Ensure compliance with industry regulations and company policies.

• Collaborate with team members to enhance service delivery.

• Analyze customer feedback to improve service quality.

• Provide feedback to management on customer needs and market trends.

Experience/Qualifications

• Valid insurance broker license in the relevant state or region.

• Proven experience in customer service or sales, preferably in insurance.

• Commitment to continuous learning and professional development.

• Strong communication skills to effectively interact with clients.

• Ability to work in a results-driven environment with measurable targets.

• Knowledge of insurance products and industry regulations.

• Ability to analyze customer feedback and adapt service accordingly.

• Familiarity with CRM tools for managing customer relationships.

• Strong problem-solving skills to manage customer inquiries effectively.

• Experience working collaboratively within a team environment.

What's in it for you? (Salary, Commissions & Benefits)

• Enjoy a vibrant on-site work environment in beautiful San Antonio Texas, where collaboration and creativity thrive.

• Receive a competitive base salary that reflects your skills and contributions.