Counselor - Telehealth CA

Pinnacle’s Voice: A Tale of Transformation & Recovery

“I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I’ve ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.”

About Us : Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well‑being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country.

Position Overview : As a Telehealth Counselor, you will play a crucial role in the recovery journey of our patients. Pinnacle’s unique approach combines compassionate care with innovative treatment methods to address the diverse needs of individuals seeking help for substance use disorders. Join us in making a positive impact on the lives of those we serve.

Teammate Appreciation Benefits

• 1. Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
• 2. STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program. This federal program selects applicants to forgive 100% of their student loans.
• 3. Continuing Education: Free access to over 600 CEU courses to enhance your skills and knowledge.
• 4. Paid Time Off: 18 days of PTO and 8 paid holidays to maintain a healthy work‑life balance.
• 5. Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
• 6. Free Clinical Supervision: Available based on licensure and availability to support your professional growth.

Key Responsibilities:

• Ensure the completion of patient databases, treatment plans, progress notes, discharge summaries, and other essential documentation in accordance with applicable federal and state standards and agency policies and procedures.
• Provide patients with orientation regarding objectives of the program, phase system requirements, rule and regulations, sanctions, hours of services, patient rights, and additional information to help patient adjust to the program.
• Assure each patient is assessed and placed according to the treatment phases in accordance with Federal and State standards and agency policies.
• Keep all patient files organized and updated for own and agency’s use in accordance with established policies and procedures.
• Counsel patients in crisis situations by identifying patient resources and coping abilities to help patients cope with and take steps to resolve crisis.
• Counsel patients who have refused to comply with specific program requirements to increase patient awareness of consequences of noncompliance.
• Arrange referrals to other agencies and resources in the community when appropriate.
• Participate in case conferences and case reviews in accordance with established policies and procedures.
• Develop and increase knowledge of federal, state, and agency regulations regarding confidentiality, methadone treatment, and substance abuse counseling certification.
• Submit all internal and external correspondence to supervisor for review and approval.
• Secure necessary documentation from patients, when appropriate, to ensure compliance with established policies and procedures.
• Submit monthly and quarterly statistical reports to supervisor.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Pay Range:

• Certified: $24 per hour to $28 per hour
• Licensed: $28 per hour to $30 per hour

Qualifications:

• Possess a license that is in line with Board of Behavioral Sciences (BBS) qualifications, or certification that is recognized by the Department of Alcohol and Drug Programs.
• Maintain compliance with the requirements for continuing education hours and/or units (CEH or CEU) as determined by the Department of Alcohol and Drug Programs and/or other regulatory agencies.

Preferred:

• Experience with dependency and/or medication-assisted treatment.

Join our Team & Start Saving Lives Today

Qualifications

Behaviors

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Team Player: Works well as a member of a group

Motivations

Goal Completion

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Education

Required

Associates or better in Alcohol and Drug Abuse Services or related field.

Preferred

Bachelors or better in Human Services or related field.

Masters or better in Psychology or related field.

Experience

Preferred

Prior substance abuse counseling experience is preferred.

Licenses & Certifications

Preferred

CATC IV

CATC III

CATC II

CATC I

LMFT

LPC

LCSW

SUDCC III-CS

SUDCC III

SUDCC II

SUDCC

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.